Remote Customer Service QA Analyst Elevate Support Quality
Dunhill Professional Search
Fairfax, VA
- Remote job
Dunhill Professional Search & Government Solutions is seeking a Customer Service Quality Analyst to work remotely in the United States. The role focuses on evaluating the efficiency of case analysts by reviewing cases, emails, and telephonic interactions for process compliance and quality alignment. Main duties include delivering concise written analyses and coaching recommendations to improve program performance. A US citizen with a related degree or equivalent experience is required. #J-18808-Ljbffr Dunhill Professional Search
Vacancy posted 4 days ago
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