Assistant Store Manager

Retail Operations Manager

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

PRIMARY PURPOSE: Responsible for the overall operation of the entire store in the absence of the Store Manager. Support the management and duties of Store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

QUALIFICATIONS:

• College degree or Retail Management work experience preferred.
• Strong understanding of store operations and total store merchandising techniques.
• Effective interpersonal and organizational skills, as well as effective communication and customer service skills.
• Ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Ability to use technical information to solve problems.
• Ability and availability to work a schedule that meets business needs.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.

PHYSICAL REQUIREMENTS:

• Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
• Meet established volume/activity standards.
• Stand or walk 100% of the time.
• Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
• Frequent bending, kneeling and squatting.
• Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Ability to use computers, calculators and communication systems required to perform the job functions.

PREFERRED REQUIREMENTS:

• Responsible for managing assigned staff. Responsible for hiring, training, and developing associates.
• Manages performance through performance planning, coaching, appraisal and disciplinary efforts. Communicates company and departmental policies to associates.
• Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
• Hire associates for Center Store operations and support hiring for total store, as needed.
• Provide the training and development of assigned associates, and support the developmental needs of store associates.
• Ensure effective work schedules to meet production and customer service standards as well as associates' needs.
• Assist in attaining financial objectives: sales, payroll percent gross margin, shrink, MPP net percent effectiveness, and control of other expenses.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on courteous and friendly customer service.
• Ensure all company policies and procedures are follow as outlined.
• Ensure that proper control of all store funds and company assets are maintained. Maintain techniques and layouts consistent with the corporate merchandising philosophy.
• Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
• Observe and ensure compliance with company security, safety, and food safety standards.
• Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
• Have a total understanding of the Training guides and standard practices for Center Store. Treat all store information as strictly confidential.
• Perform all other duties and projects as assigned.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $59,000 - $83,000 Annual. Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.