Medical Office Assistant

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Works under general supervision of physician and/or nurse to provide clinical support to physicians and nurses in delivery of patient clinical care and administrative support. The Department of Ophthalmology is seeking a Medical Office Assistant to support their Ophthalmology Clinic team. This role will provide back office support to include: administrative support, uploading information into Epic, completing required patient care documents, contacting patients to confirm appointments and ensure they bring medical records and imaging to appointments. Strong computer skills are necessary in this role. There is no direct patient contact. This role is Monday - Friday 8 - 5, 100% in office BENEFITS PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education High School Diploma or equivalent Experience 1 year of patient care experience in a physician office practice or Completion of Medical Assistant training (will accept completion of EMT or Paramedic Training Program) Licenses and Certifications (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) by first day of employment Upon Hire JOB DUTIES Performs procedures such as visual acuity, eye muscle balance, developmental and/or musculoskeletal screening. Draws blood specimens from patients and performs related clinical duties. Escorts or transports patients to exam or treatment rooms. Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as reports of diagnostic exams and medical records. Takes, records, and reports patient vital signs using medical equipment. Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning of all equipment. Serves as preceptor and resource for newly-hired medical assistants by actively participating in their integration and assimilation into the department. May provide occasional working supervision to non-licensed medical and/or clerical office support personnel. Functions as a clinic safety officer, verifying each employee's knowledge of fire safety and the evacuation plan for the work area. Responds to patient questions regarding their accounts, billing, and insurance. Documents patients care interventions and education in medical records. Performs variety of administrative/clerical duties, such as receiving and scheduling patient appointments, distributing mail, and preparing reports and correspondence. Ensures appropriate patient consent and authorization forms are obtained for research and/or medical treatment. Maintains current customer service, clinical, and technical skills by attending training programs and seminars to continue level of competency and ensure compliance with departmental policies and procedures. Maintains adequate stock of supplies as required for work area. Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other duties as assigned. Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. #J-18808-Ljbffr