Business Systems Analysis Analyst (Oracle Billing Systems)

Job Title

Information Technology

Job Description

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Being a member of IT Enterprise Architecture Data & Corp Tech department and a member of the Billing & Tax Systems team, this role provides an exciting opportunity to develop expertise in both business analysis and enterprise platform administration while supporting DTCC's critical billing and revenue management functions. The Business Systems Analyst will work closely with technology, operations, finance, and vendor partners to support Oracle Revenue Management and Billing (ORMB) and related applications. Through hands-on participation in requirements gathering, production support activities, system testing, process improvement initiatives, and platform administration tasks, the successful candidate will build the knowledge and technical foundation required to progress into an ORMB Systems Administrator role. The individual will contribute to operational excellence by helping maintain system stability, supporting business stakeholders, identifying opportunities for automation and optimization, and ensuring the accuracy and reliability of critical billing processes.

Your Primary Responsibilities:

• Assist in the administration and support of Oracle Revenue Management and Billing (ORMB) application.
• Provide production support for billing users by troubleshooting and resolving system and billing-related issues.
• Support ORMB system configuration activities, including fee setup, price assignments, price lists, entity hierarchies, and business rules.
• Assist with user access management, testing, and validation of system changes.
• Work with business and technical teams to investigate and resolve application issues.
• Maintain system admin documentation and procedures.

Qualifications:

• Entry Level internship experience highly preferred
• Bachelor's degree in Computer Science, Information Systems, Business Systems Management, or related degree is required

Talents Needed for Success:

• Strong analytical and problem-solving skills with the ability to investigate issues, evaluate data, and identify practical solutions.
• Demonstrated interest in technology, enterprise applications, systems administration, or business systems analysis.
• Ability to learn complex business processes and technical concepts in a fast-paced environment.
• Strong verbal and written communication skills with the ability to interact effectively with both technical and non-technical stakeholders.
• Excellent organizational skills and attention to detail with the ability to manage multiple priorities.
• Self-motivated learner who demonstrates curiosity, initiative, and a commitment to continuous professional development.
• Ability to work collaboratively within cross-functional and geographically distributed teams.
• Foundational understanding of databases, SQL, software development lifecycle concepts, or enterprise applications is preferred.
• Experience with Microsoft Excel, Word, PowerPoint, and collaboration tools such as Teams.
• Bachelor's degree in Information Systems, Computer Science, Business, Finance, Accounting, or a related field, or equivalent relevant experience.

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.