Client Support Specialist

Chipton-Ross is hiring a Client Support Specialist to support our recruiting team in placing engineering, technical, manufacturing, administrative and professional talent with aerospace, defense and shipbuilding clients. This is a full-time, in-house role and a direct path into a full Recruiter position for someone who learns fast and wants to build a career in staffing. Locations: Charleston, SC, Newport News, VA, Pascagoula, MS, De Pere, WI, Remote considered for the right candidate BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE): 1+ year of experience in an office, customer service, administrative or sales role Strong people skills: builds rapport quickly, listens well and represents the company professionally with candidates and clients Strong written and verbal communication skills, including on the phone with candidates and clients High attention to detail and accuracy with data entry Ability to manage multiple job orders and deadlines in a fast-paced environment Proficiency with Microsoft Office or Google Workspace POSITION RESPONSIBILITIES: You will keep our job orders accurate in the ATS, find and screen candidates, get qualified resumes in front of clients, and keep offers and paperwork moving so recruiters can spend their time closing placements. Job order management Enter new job orders into the ATS accurately and promptly, including requirements, pay rates, clearance level, location and client contacts Update job orders as status, requirements or headcount change; close or place on hold as directed Post openings to job boards, the company website and social channels, and keep postings current Run regular audits so the ATS reflects what is actually open Sourcing and screening Source candidates through the ATS database, job boards, LinkedIn, referrals and other channels Review resumes against job requirements and conduct initial phone screens for experience, availability, pay expectations, work authorization and clearance status Build and maintain talent pipelines for recurring and hard-to-fill roles Re-engage past candidates and contractors coming off assignment Client submittals and communication Format resumes to company standards and submit qualified candidates to clients through email or vendor management systems (VMS) Communicate with client contacts to confirm requirements, follow up on submittals and schedule interviews Track submittal status and client feedback, and relay updates to recruiters and candidates Offers and onboarding support Prepare and send offer details to recruiters for extension to candidates Confirm start dates and assignment details with candidates, recruiters and clients Recruiting team support Keep candidate records, notes and activity in the ATS complete and current Prepare activity and pipeline reports for the Recruiting Manager Assist with job fairs, career events and recruiting campaigns Handle other recruiting and administrative tasks as assigned REQUIRED EDUCATION: Accredited High school diploma or equivalent WORK HOURS: Full-Time #J-18808-Ljbffr