Leasing Consultant - The Grove

Job Title Leasing Consultant Supervisor Community Manager FLSA Status Non-exempt (Hourly) Job Summary Shows and leases apartments to prospective residents and supports community's marketing plan. Essential Duties and Responsibilities Assists applicant in completing rental application, collects security deposit. Responsible for ensuring the “model” apartments and target apartments are ready for show; maintains work areas and office in clean and orderly manner; aware of the “curb appeal” of the community. Thorough knowledge of lease terms, specifications and all community policies. Knowledgeable of required telephone and sales techniques. Knowledge of Fair Housing Standards. Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual; fully informed of current rental rates, sizes, locations and all amenities of community. Maintain contact with all apartment locator services and local businesses to provide informational material; update periodically. Responsible for “shopping” competitive properties. Develop full knowledge of application information required, screening processes and policies regarding rentals. Develop and maintain an ongoing resident retention program under direction of Community Manager. Responsible for proper maintenance of all resident and community files. Maintain market surveys on a monthly basis. Efficient and timely processing of all required administrative forms, reports and related information. Report unusual or extraordinary circumstances regarding the community or residents. Courteous, efficient handling of resident requests and complaints. Maintain a professional appearance and behavior at all times. Seek educational opportunities and self-improvement for personal growth and development. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Training, Certificates, Licenses and Designations: Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations: The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position. Fair Housing Certification required within 14 days of hire. Physical Demands Regular use of hands to finger, handle, or feel, and talk or hear. Frequently required to stand, walk, sit, and reach with hands and arms. Occasionally required to climb or balance; stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 10 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment Frequently exposed to outside weather conditions. Noise level usually moderate. Corporate Integrity All team members are expected to act professionally at all times, including but not limited to treating others with respect, valuing diversity, supporting team/community goals, following company policies and procedures, and fostering company core values. Franklin Group is an Equal Employment Opportunity Employer. #J-18808-Ljbffr