Benefits Assistant

Job Description

Job Description

Benefits Assistant Permanent Braintree Non-Profit

The Benefits Assistant's primary responsibility is to provide administrative and clerical support to the Benefits Department. Other key responsibilities include supporting the wellness programs for the company Health Plans. The Benefits Assistant will work on-site at the headquarters in Braintree.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as first point of contact to the Benefits Department by answering in-bound telephone calls on the main line, responding to emails sent to the main benefits email address, and redirecting calls and emails to the appropriate member of the Department as needed.
• Prepare, mail, and distribute weekly, monthly, and other mailings as needed, including new hire, pension, termination, annual notice, Continuation of Coverage, and High Deductible Health Plan mailings. Utilize mail merge function as appropriate.
• Assist with employee and administrator access to payroll and benefit enrollment systems.
• Process location contact/access change forms.
• Process 403(b) withdrawal forms.
• Draft and send communications (new hire, CVS claims after term, missing beneficiary).
• Use Constant Contact to draft and send communications
• Follow-up on undeliverable e-mails and returned mail.
• Monitor and order department supplies and envelopes.
• Conduct periodic workers' compensation audits.
• Collect and sort incoming mail. Bring outgoing mail to the mail room.
• Scan and file records in various files for active employees, retirees, etc.
• Assist with data entry and data scrubs.
• Submit updates to company calendar and weekly mailing.
• Assist with life event documentation and filing.
• Monitor and document employee termination data.
• Process/submit department invoices to Finance for payment.
• Provide administrative support for the wellness program, including processing HRA transfers, tracking attendance at wellness program events, and assisting with the annual benefits fair).
• Serve as back up for Benefits Coordinator.
• Other duties as needed.

QUALIFICATIONS:
Bachelor's degree in Business Administration, Human Resources, or related field is preferred but not required. Relevant work experience considered in lieu of college degree.
One to two years of experience in a Human Resources and/or Benefits and/or Communications function preferred.
Strong Microsoft skills, particularity in Word, PowerPoint, and Excel. Experience with graphic design, website maintenance, and webinar programs a plus.
Knowledge of payroll and benefits software a plus.
Knowledge of HIPAA compliance is a plus.
Ability to prioritize, work efficiently, complete tasks within deadlines, and multitask.
High level of attention to detail and accuracy.
Experience in handling confidential information.
Ability to work independently.
Ability to communicate effectively through e-mail and/or telephone.
Willingness to support the mission of organization.