Management and Program Analyst

Summary

This position is located in the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Office of Human Capital Services (HCS), Workforce Planning & Strategic Analysis (WPSA) Directorate and reports to the Chief, Data Analytics. HCS provides the full range of Human Resources management services to include the development and operations of the Human Capital Data Warehouse, analyzing and reporting data to enhance effectiveness and efficiency of HCS business operations.

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Duties

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Specific duties include:

1. Demonstrates mastery level of understanding in SQL for complex database management, query optimization, and data manipulation. Leads initiatives to integrate SQL databases with other tools and platforms to enhance analytical capabilities.
2. Oversees analytical projects from conception to implementation. Guides junior analysts in applying data analytics techniques, using tools such as SQL, Excel, and Power BI to perform in-depth analysis to identify trends, inefficiencies, and inconsistencies in operations.
3. Conducts high-level analysis to identify trends, inefficiencies, and inconsistencies across departmental operations using advanced business intelligence strategies. Translates complex datasets into actionable insights for strategic decision-making.
4. Crafts detailed reports and presentations for HCS, VBA, and VA leadership, incorporating statistical analysis and forecasting to provide comprehensive overviews of human capital resources and operations.
5. Serves as a mentor to lower-level analysts, providing guidance and training in SQL, Excel, PowerBI, and data analysis techniques. Enhances the team's overall analytical capacity through effective knowledge sharing. Fostering a collaborative environment to enhance team knowledge and skills.
6. Utilizes advanced project management techniques to lead structured analytical studies and initiatives. Ensures projects are executed efficiently, meeting all internal and external expectations and requirements.
7. Maintains and updates knowledge of applicable administrative laws, policies, regulations, and precedents. Ensures compliance and advises on policy impacts related to human capital and information systems management.
8. Advocates for technological enhancements to improve data workflows and supports the development and optimization of data warehouses.
9. Engages with senior managers, supervisors, technical staff, and external contractors across VA/VBA to drive business system initiatives. Coordinates multidisciplinary teams to implement new systems and processes.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-13, GS-14.

Work Schedule : Full time, Monday through Friday

Compressed/Flexible: Available

Telework : This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: Current HCS staff reporting to an out-based duty location will continue to report to their current approved duty location upon selection.

Position Description/PD# : Management and Program Analyst; 41011A, 41010A

Relocation/Recruitment Incentives : Not Authorized

Financial Disclosure Report: Not required

Requirements

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Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/25/2026.

TIME-IN-GRADE REQUIREMENT : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-13 position you must have served 52 weeks at the GS-12 level.
• For a GS-14 position you must have served 52 weeks at the GS-13 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-13 Grade Level:

• Specialized Experience: Applicants must demonstrate one year of specialized experience equivalent to the GS-12 level. To be considered qualified, applicants must demonstrate experience in at least three (3) of the following:
  • Analyzing operational, performance, or workload data to assess program effectiveness.
  • Assisting with or implementing improvements to business processes, management systems, or organizational operations.
  • Using analytical tools (e.g., Structured Query Language (SQL), Power BI, Tableau, business intelligence platforms, statistical software, or similar tools) to analyze and interpret data.
  • Reviewing data to identify trends, problem areas, inefficiencies, or inconsistencies in operations.
  • Preparing reports, dashboards, or analytical summaries to communicate findings and support management decision-making.
  • Applying knowledge of VA benefits laws, regulations, policies, and procedures in the analysis or administration of VA benefits programs.

GS-14 Grade Level:

• Specialized Experience: Applicants must demonstrate one year of specialized experience equivalent to the GS-13 level. To be considered qualified, applicants must demonstrate experience in at least four (4) of the following:
  
  
  • Evaluating program effectiveness by analyzing operational, performance, or workload data and recommending improvements.
  • Leading or implementing improvements to complex business processes, management systems, or organizational operations.
  • Using analytical tools (e.g., Structured Query Language (SQL), Power BI, Tableau, business intelligence platforms, statistical software, or similar tools) to extract, analyze, and interpret data.
  • Identifying trends, root causes, inefficiencies, risks, or inconsistencies through data analysis and developing recommendations to improve program or operational performance.
  • Developing reports, dashboards, or other analytical products to support leadership decision-making.
  • Applying knowledge of VA benefits laws, regulations, policies, and procedures to evaluate programs, resolve complex issues, or support operational decisions.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no education substitution for the GS-13 and GS-14 grade levels.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the

Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.