Front Office Coordinator

Job Description

Job Description

Front Office CoordinatorBarkaritaville Pet Resort – Corpus Christi, TexasFull-Time | On-Site | $15.00–$18.00 per hour, based on experienceBarkaritaville Pet Resort is seeking an experienced, dependable Front Office Coordinator for our Corpus Christi location.This is not an entry-level front desk position. We are seeking a candidate with at least 3 years of recent professional front-office or administrative experience in a busy, customer-facing environment.This position is best suited for someone who has successfully worked in a busy professional office, medical office, veterinary practice, hospitality environment, or other high-volume administrative setting and is comfortable managing multiple responsibilities with professionalism, accuracy, and minimal supervision.We are especially interested in candidates who are highly organized, dependable, confident, professional, and self-motivated-someone who recognizes what needs to be done, takes initiative, and follows through without requiring constant direction.What You'll DoProvide professional, friendly service to clients in person and by phoneManage a busy phone line, answer questions, and communicate accurate informationSchedule reservations and maintain customer and pet recordsCheck pets in and out for daycare, boarding, grooming, and other servicesProcess payments and maintain accurate billing recordsResolve routine client concerns professionally and know when to involve managementEnter and maintain accurate information in our reservation softwarePrioritize multiple tasks and follow through in a fast-paced front officeCommunicate clearly with clients and team membersAssist with safe pet handling and resort operations when neededExperience We're Looking ForRequired Experience & QualificationsAt least 3+ years of recent professional front office, administrative, receptionist, or high-volume customer service experience in a busy customer-facing environmentStrong telephone and face-to-face customer service experienceExperience managing multiple responsibilities and competing prioritiesStrong computer skills and ability to quickly learn new softwareExperience accurately handling a cash drawer, processing cash and credit/debit card payments, providing correct change, and balancing or reconciling daily transactionsExcellent organization and attention to detailProfessional written and verbal communication skillsDemonstrated reliability, punctuality, and consistent attendanceAbility to work independently, take initiative, and follow through on responsibilitiesAbility to remain professional and organized during busy periodsComfortable working around dogs and catsStrongly Preferred5+ years of professional front office or administrative experienceExperience in a medical office, veterinary practice, professional office, hospitality environment, or other busy service-based businessExperience processing payments, billing, and maintaining client recordsExperience with scheduling or reservation systemsExperience managing busy or multi-line phonesStrong data-entry skillsExperience with Microsoft Word, Excel, Outlook, email, and other office softwarePet industry experience is helpful but not required. We are more interested in proven professional front-office experience, dependability, sound judgment, and the ability to learn our industry and systems.About Barkaritaville Pet ResortBarkaritaville Pet Resort is a locally owned, full-service pet resort that has served Corpus Christi for over 17 years. We provide lodging, daycare, grooming, and other pet care services in a professional and welcoming environment.Our front office is an important part of our operation. Clients depend on our team to be organized, accurate, professional, and reliable. We are looking for someone who takes pride in their work, follows through on responsibilities, and understands the importance of consistently providing excellent service.Pay & Benefits$15.00-$18.00 per hour, depending on experience.Full-time employees are eligible for company-sponsored benefits, including:Medical, dental, and vision insuranceLife insurancePaid time off (PTO)401(k)Employee discounts on products and servicesWork ScheduleThis is a full-time, on-site position in Corpus Christi, Texas.Our front office operates:Monday-Friday: 7:00 AM-6:00 PMSaturday: 8:00 AM-5:00 PMSunday: Closed, with scheduled pickup hours from 4:00 PM-6:00 PMYour full-time schedule will be established within our operating hours based on business needs.Dependability and consistent attendance are essential for this position.ApplyIf you have significant professional experience working in a busy front office or administrative environment and are looking for a position where your experience, reliability, organization, initiative, and customer service skills will be valued, we encourage you to apply.Resume RequiredPlease submit a current and up-to-date resume with your application.Your resume should clearly show your relevant professional experience and include:Dates of employmentJob titlesEmployersPrimary responsibilitiesRelevant front-office or administrative experienceBecause previous professional experience is an important qualification for this position, applications with incomplete, outdated, or limited relevant work history may not be considered.Please make sure your Indeed profile, employment history, resume, and contact information are current before submitting your application.Please do not call the Corpus Christi resort regarding this position. Applicants selected to move forward in the hiring process will be contacted directly.Barkaritaville Pet Resort is an equal opportunity employer.

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