Head of Total Rewards

Head Of Total Rewards

Full time Two Folsom, San Francisco, CA, US 94105

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We're driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We're building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About The Role

We're looking for a strategic and hands-on Head of Total Rewards to join the HR leadership team and shape the future of how we reward and support our people. Based in San Francisco, this role will lead the design, execution, and continuous evolution of our global compensation, executive compensation, benefits, and mobility programs. As a key member of the HR leadership team, you'll play a critical role in ensuring our rewards philosophy attracts top retail and corporate talent, supports our diverse workforce, and scales with our growing business — in stores, our distribution centers and at headquarters.

Salary Range: $330,000 - $380,000 Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

What You'll Do

• Lead the strategy, design, and implementation of total rewards programs including compensation, benefits, executive compensation, and global mobility.
• Oversee company-wide compensation frameworks, including job architecture, salary bands, merit cycles, and incentive programs. Establishes globally consistent and locally relevant rewards programs that drive employee engagement.
• Develop and manage competitive and compliant executive compensation plans aligned with governance and performance metrics.
• Supports CHRO with Compensation and Management Development Committee meetings, materials and approvals.
• Oversees Executive Compensation, including incentive and equity plan design and management of the Long-Term Incentive plan and share pool, including shareholder engagement activities related to Say on Pay and Equity Plan shareholder approvals.
• Oversees the creation of policies and procedures to ensure the achievement of equitable and competitive employee compensation.
• Has primary responsibility for designing, developing, and implementing the organization's benefit and compensation programs (executive compensation, salary, hourly, field incentives) including directing job evaluation and salary surveys, salary structures, and developing salary budgets.
• Drive benefits strategy to support the needs of a diverse, multi-generational workforce, across both retail and corporate functions, including negotiating coverage and costs with carriers
• Manage global mobility policies, including relocation, immigration, and cross-border compensation practices.
• Provide insights and recommendations to senior leadership on market trends, pay equity, and retention strategies.
• Provide regular updates to Company Leaders on short-term and long-term incentive plan mechanics, metrics and quarterly progress.
• Strategically partner with client groups to address changes in workforce / competitive landscape.
• Ensure compliance with all relevant U.S. federal, state, and international regulations affecting compensation and benefits.
• Build, mentor, and lead a high-performing Total Rewards team.
• Partner closely with HR, Finance, and Legal teams to align rewards programs with business goals and budget.
• Manage and optimize relationships with external compensation, benefits, and mobility vendors to ensure scalable, compliant, and competitive programs

Who You Are

• 10+ years of progressive experience in total rewards, with deep expertise across compensation, executive pay, benefits, and mobility.
• Prior experience in a multi-unit retail or consumer-facing organization highly preferred.
• Strong knowledge of compensation structures for both hourly retail and salaried corporate populations.
• Experience designing and administering executive compensation in alignment with governance best practices.
• Track record of leading rewards programs in fast-paced, scaling organizations with global operations.
• Strong business acumen with the ability to influence senior stakeholders and translate data into strategic insights.
• Experience managing vendors, partners, and benefits platforms.
• Proven ability to lead and inspire a team while fostering collaboration across departments.

Benefits At Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.