FH-Cocktail Server

Job Description

Job Description

The Food Hall Co. cultivates culinary and entertainment destinations that offer a home for chefs, restauranteurs, mixologists, brewers, and entertainers. We are a cultural hub where all the best sights, sounds, and flavors of a community come together under one roof, creating a destination experience you can't get anywhere else! Join us as we craft together a hospitality-driven experience, establishing ourselves as the heartbeat of the local communities we serve.

We are seeking passionate and hardworking Cocktail Servers to join our team!

Cocktail Servers are responsible for keeping track of bills, maintaining a clean workplace, and promptly attending to the needs of our guests. We expect them to know the beverage menu and make recommendations to ensure guests enjoy their time with us. Successful cocktail servers are friendly, attentive, and passionate about their job; they aim to create extraordinary experiences.

BENEFITS: THE GOOD STUFF

• Medical insurance benefits are available for hourly workers averaging 30 hours per week within 90 days of hiring or at the next open enrollment.
• 401k available after one year (12-month period with 1,000 hours of service) for individuals 21 years or older.
• Pathways for growth and development, with encouraged opportunities for promotion into Leadership roles.

EXPERIENCE AND QUALIFICATIONS:

• Prior serving experience is desired but not required.
• Must be able to read and speak English; bilingual Spanish speaking a plus
• Fun, energetic, and work with a genuine care for the guest experience
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain current Food Handler’s and State Alcohol Serving certifications (upon hire).
• Practice proper sanitation procedures and adhere to regulations regarding hospitality service.
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays
• Must meet the minimum age requirement to serve alcohol

RESPONSIBILITIES (TO INCLUDE BUT NOT LIMITED TO):

• Greet and welcome guests professionally and friendly
• Arrive on time for scheduled shifts, ready to work
• Wear the proper uniform at all times (all Team Members require non-slip shoes)
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Set up the team for success in the next shift
• Taking orders, talking with guests, recommending items on the menu, and keeping accurate bills.
• Answer guest’s questions and resolve issues.
• Handling multiple tables, multi-tasking, and attending to guest's needs promptly.
• Cleaning and clearing tables and returning food trays to the designated area.
• Keeping up with beverage menu items, learning the things to be knowledgeable, and making recommendations.
• Responsible for taking inventory of supplies and ingredients.
• Ensuring the proper age of guests after serving alcoholic beverages.
• Assisting bartenders with additional tasks as necessary.
• Knowledge of cocktail recipes, types of alcohol, and common alternatives for customers with allergies or special requests

If you're passionate about delivering exceptional service, connecting with guests on a personal level, and contributing to a dynamic team environment, we invite you to apply!

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.