Senior Customer Fraud Investigations Lead
Audible
Audible is seeking a Customer Fraud Investigation Lead to own and scale investigations into customer-side fraud and abuse. You will build processes for appeals, partner with product and engineering to translate findings into enforcement, and coordinate with Legal and PR to communicate outcomes effectively. You will collaborate with Amazon teams, design SOPs, and apply generative AI to improve detection and response while protecting customer trust and Audible's integrity. #J-18808-Ljbffr Audible
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Fraud Investigations Lead in Newark, NJ vacancy
- ...innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for... ...detailed reports with a strong focus on fraud indicators, compliance, and litigation... ...be required to submit to a background investigation. Joining our team isn’t just a job — it...CustomerSeniorFraudRemote jobContract workWork at officeWork from homeWork visa
$90k - $115k
...performing end-to-end investigations or investigations support... ..., including fraud committed by external... ...the investigation to senior stakeholders, assisting... ...Enhanced Due Diligence Customer Due Diligence Regulatory... .... We provide industry-leading benefits, access to paid...CustomerSeniorFraudWork at officeShift workDay shift$31 per hour
...Senior Customer Relations Lead, PSA Collectors is the leading creator of innovative technology that... ...resolutions, have experience processing and investigating claims, shipping and handling. You... ...of our business units. This type of fraud can be carried out through false...CustomerSeniorFraudHourly payFull timeWork at officeRemote workWorldwideFlexible hoursShift work2 days per week- Audible, Inc. is seeking a Senior Product Manager - Technical to lead the Fraud Defense program across global marketplaces. You will own the product vision,... ...build, and drive enforcement against creator fraud, customer fraud, and content piracy. You will collaborate with...CustomerSeniorFraud
- Job DescriptionADP is Hiring a Senior Lead Product Manager - FraudJob SummaryThe Fraud Product Manager supports the development, execution, governance, and continuous... ..., emerging threats, business requirements, and customer experiences into scalable fraud prevention...CustomerSeniorFraud
$132.23k - $176.31k
...At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next,... ...Black Lotus Labs has an opening for a Senior Lead Security Engineer that will leverage Lumen’s unique visibility to hunt, investigate, and scale discovery of evolving malicious...CustomerSeniorFull timeTemporary workWork experience placementWork at officeRemote workLumen
Elizabeth, NJ2 days ago- Role:-Senior Product Architect Location: Jersey City(Hybrid... ...as a Product Owner in Customer The resource is expected... ...best practices. Leads the translation of claims and fraud operations into intelligent... ...cases spanning intake, investigation, evidence gathering, decision...CustomerSeniorFraud
- ...Compliance Risk Management Lead Vice President Bring your expertise... ...that impact our company, customers and communities. Our culture... ...to support detection, investigations, and reporting. Maintain deep... ...SAR, OFAC screening/blocking, fraud/wallet exposure/stablecoin guidance...CustomerFraud
Chase
Jersey City, NJ1 day ago $216.41k
...Risk & Compliance Senior Director Consulting Practice Location:... ...Crimes prevention, and digital fraud solutions. This person will work... ...leader and visionary Leads the development of innovative... ...preferred) that required daily customer engagement and delivery excellence...CustomerFraudTemporary workWork experience placementRemote workFlexible hoursNTT DATA
Newark, NJ17 hours ago$70.5k - $94.4k
...requisite documentation to conduct low level investigations. The incumbent will also support the... ..., receive and review suspected fraud and to complete cases with all information... ...claims review. Routes all other calls (i.e. customer service related) to the appropriate business...CustomerFraudLive inLocal areaHorizon Blue Cross Blue Shield of New Jersey
Newark, NJ17 hours ago- ...). Ready to play your part? The Senior AP/AR Accountant position works directly... ...vendor invoices, vendor payments, disputing customer chargebacks, collections, and account... ...and resolve discrepancies promptly. Investigate, document, and dispute chargebacks with...CustomerSeniorWork at office
FERRAGAMO USA INC
Secaucus, NJ1 day ago $25 per hour
...look for team members who: Lead with respect and empathy. Communicate... ...the costs of childcare. The Senior Eligibility Program Specialist... ...referral for potential fraud. Specific duties include:... ...workshops. Providing quality customer services to clients and providers...CustomerSeniorFraudFull timeWork at officeFlexible hours$155.6k - $280.1k
...specifications.Evaluate subsurface investigations, foundation designs, and... ...Standards Committees and Senior Project Coordinating Committees... ...company and with our partners and customers, to plan, design, build, and... ...learn more about recruitment fraud and how to report it, please...CustomerSeniorFraudFull timeFor contractorsLocal areaFlexible hours- ...and modeling to minimize fraud loss exposure and negative impacts to the customer experience. Key... ...insights from complex data Investigation and root cause analysis... ...analysis outputs Leads the coordination of the... ...reports and updates for senior management *** This...CustomerSeniorFraudWork at officeWork from homeFlexible hoursShift workDay shift
$166.3k - $225k
...why we work with some of the world's leading creators to produce and share audio... ...This Role Want to protect creators, customers, and the integrity of the world's leading... ...platform? Come join the Audible Fraud Defense team as a Senior Product Manager - Technical, where...CustomerSeniorFraudFlexible hours- ...Waste Services in New Jersey is seeking a Lead Dispatcher to coordinate daily waste... ...liaison between drivers, supervisors, and customers, optimize vehicle deployment and monitor... ...staff, and delivering regular reports to senior management. #J-18808-Ljbffr Interstate Waste...CustomerSenior
- Symrise AG in the United States (New Jersey area) seeks a senior technical lead to own end-to-end delivery of customer projects and manage scope, timelines, and risks to meet technical and commercial objectives. You will lead complex programs for strategic customers and...CustomerSenior
- ...Job Title: Senior Product Owner - Customer Identity and Access Management (CIAM) Location: preferably -... ...technically savvy Senior CIAM Product Owner to lead the development and execution of our... ...Knowledge of identity governance, fraud prevention, and risk-based...CustomerSeniorFraud
Adidev Technologies Inc
Jersey City, NJ4 days ago - Lead the strategy, development, and management of key products within... ...solutions aligned with customer needs and business goals. Oversee... ...Experience with AML/KYC workflows and fraud screening procedures. At least... ...experience in dealing with senior management and all levels...CustomerSeniorFraudWork at office
$150k
...are seeking a detail-oriented and proactive Senior Risk Analyst to join our growing Risk team and to help identify, investigate, and mitigate transaction-related risks. Role... ...is critical in protecting the business from fraud and financial loss by proactively monitoring...SeniorFraudWork at office3 days per week$45k - $75k
...in delivering the best experience for our customers. We work together each day to foster an... ...company's success. As a Full Time Teller Lead within PNC's Metro Market and Mid-Market... ...Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing...CustomerFraudFull timeTemporary workPart timeWork experience placementWork at officePNC Financial Services Group
Clifton, NJ2 days ago- Job DescriptionADP is Hiring a Senior Manager Insider Risk Investigations-Job SummaryThe Manager, Insider Risk is... ...Insider Risk program. The position leads complex reviews involving data misuse... ..., intellectual property concerns, fraud, conflicts of interest, policy...SeniorFraud
$45k - $75k
...Full Time Teller Lead At PNC, our people are our greatest differentiator and competitive... ...delivering the best experience for our customers. We work together each day to foster an... ...Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing...CustomerFraudFull timeTemporary workPart timeWork experience placementWork at officePNC
Clifton, NJ3 days ago- ...Lead Client Services Project Manager, Actimize USA - Hoboken, NJ At NiCE, we don... ...Experience in Actimize, Financial Crime, AML, Fraud, Compliance, or Banking technology... ...0 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure...CustomerFraud
$160k - $190k
...specialized Financial Institutions portfolio, including fidelity, fraud, and related professional liability exposures. As the portfolio... ...leadership role in the future. Responsibilities: Investigate, evaluate, and resolve complex Financial Lines claims from inception...SeniorFraudRemote workFlexible hoursKING'S INSURANCE STAFFING LLC
East Orange, NJ12 days ago- ...escalations including in-depth analysis for fraud and non-fraud claims, handling complex... ...minimally qualified. Experience in a Customer Service or Client Facing Environment... ...a Fraud or Non-Fraud Claims back office investigations or Call Center role Experience in claim...CustomerSeniorFraudWork at officeMonday to FridayFlexible hoursShift workDay shift
- ...expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping... ...challenges that impact our company, customers and communities. Our culture in Fraud Strategy... ...effectively and strategically to senior leaders and key stakeholders Demonstrated...CustomerSeniorFraudTemporary work
$61k - $101k
...sensitive data. We guide assessments of existing technology and lead evaluations of new solutions using established standards and... ...mission is to build engaged, long-term relationships and keep customers at the center of everything we do. We also support small businesses...CustomerSeniorFull timeFor contractorsJ.P. Morgan
Jersey City, NJ14 days ago$24.04 - $31.25 per hour
...Merrill Wealth Management is a leading provider of comprehensive... ...handling complex and escalated customer situations regarding possible... ...confidence.Wealth Management Fraud & Claims associates will handle... ...fraud activitiesReviews and investigates reports of suspected...CustomerSeniorFraudHourly payFull timeImmediate startDay shift- ...Client Solutioning Specialist Senior Associate in Embedded... ...as a center of excellence for fraud prevention and helping grow cross... ...for various industries. Like leading fintechs, EF&S focuses on orchestration... ...by better serving their customers, powering new businesses and...CustomerSeniorFraud
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Fraud Investigations Lead. Be the first to apply!
Related searches
- senior director product management Newark, NJ
- senior grant accountant Newark, NJ
- senior tax Newark, NJ
- senior data management analyst Newark, NJ
- senior consulting engineer Newark, NJ
- senior dynamics crm developer Newark, NJ
- senior brand strategist Newark, NJ
- sr accountant Newark, NJ
- senior medical science liaison Newark, NJ
- senior property accountant Newark, NJ