Account Supervisor

Job Description

Job Description

Mower is a fiercely independent, 100% employee-owned, full-service advertising, marketing, and public relations agency with team members located across the United States.

Our team is seeking an  Account Supervisor  to lead client relationships and help shape and execute integrated marketing strategies that drive meaningful business results. This individual will serve as a trusted client partner, developing a deep understanding of clients’ businesses, industries, competitive environments, and marketing challenges while bringing together the right agency disciplines to deliver smart, effective solutions.

The ideal candidate is a strategic thinker and strong communicator who is curious, collaborative, proactive, and comfortable managing multiple priorities. They know how to build lasting client relationships, translate data and insights into recommendations, embrace emerging technologies, and keep both clients and internal teams focused on achieving shared goals.

Essential Duties & Responsibilities

Other duties may be assigned.

Client Relationship & Account Leadership

·        Take ownership of the overall health of assigned client relationships while leading day-to-day account management.

·        Build trusted, lasting client relationships that support retention, client satisfaction, and long-term account growth.

·        Develop a strong understanding of each client’s business, industry, competition, marketing objectives, challenges, and opportunities.

·        Serve as a strategic partner to clients, bringing proactive thinking, recommendations, and solutions that address business and marketing needs.

·        Establish clear, effective two-way communication with clients and internal teams through strong written, verbal, and interpersonal communication.

·        Lead and participate in formal and informal client presentations, meetings, and strategic discussions.

·        Navigate changing priorities and client needs with professionalism, sound judgment, and a solutions-oriented approach.

Integrated Marketing Strategy & Execution

·        Lead the development and implementation of integrated marketing communications plans aligned with client objectives.

·        Partner closely with Strategy, Project Management, Creative, Media, Performance Marketing, Public Relations, and other agency disciplines to develop and execute effective client programs.

·        Develop strong strategic and tactical briefs that clearly articulate objectives, audiences, deliverables, and expectations, and effectively brief agency teams.

·        Apply knowledge of marketing best practices across disciplines including research and insights, traditional and digital media, email marketing, digital display, search marketing, and other integrated channels.

·        Collaborate with Project Management and cross-functional teams to ensure day-to-day client goals, deliverables, and expectations are met.

·        Help orchestrate multiple agency disciplines to deliver cohesive, integrated work for clients.

Performance, Analytics & Insights

·        Develop and communicate performance and metrics reports that bring together results across agency disciplines and tell a clear, actionable story.

·        Translate campaign and marketing performance into meaningful insights and recommendations for clients.

·        Interpret Google Analytics reporting and understand the fundamentals of analytics tagging and tracking to support campaign measurement.

·        Use data, insights, and knowledge of the client’s business to identify opportunities and inform future marketing recommendations.

Financial & Account Growth Management

·        Develop, track, and monitor client budgets while maintaining awareness of account financial performance.