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HVAC Service Manager

Solid Rock Recruiting LLC

Job Description

Job Description

HVAC Service ManagerPosition Summary

A growing HVAC services company is seeking an experienced Service Manager to lead HVAC service operations, supervise technicians, and ensure safe, high-quality service delivery. This role oversees scheduling, customer satisfaction, technician performance, and operational efficiency across the Miami metro area

Key Responsibilities
  • Lead and mentor a team of HVAC service technicians

  • Manage dispatching, scheduling, and daily service operations

  • Ensure compliance with HVAC codes, OSHA safety standards, and EPA regulations

  • Provide technical troubleshooting support on complex HVAC systems

  • Maintain strong customer relationships and service quality standards

  • Oversee inventory, service vehicles, and equipment

  • Monitor department performance, labor costs, and service KPIs

  • Conduct training, coaching, and performance evaluations

Qualifications
  • 4–6+ years of HVAC service experience

  • 2+ years in HVAC supervision or service management

  • EPA certification required

  • Strong knowledge of residential and/or commercial HVAC systems

  • Experience with dispatching or service management software

  • Valid driver’s license and strong leadership skills

Vacancy posted 4 days ago
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