IN-DOH-Communications Compliance Specialist

The Indiana Department of Health is seeking a detail-oriented Communications Compliance Specialist to support a focused, six-month accessibility initiative.

The Indiana Department of Health is seeking a detail oriented Communications Compliance Specialist to support a focused, six month accessibility initiative. This role will coordinate efforts to bring state health forms, digital content, and web pages into compliance with the Web Content Accessibility Guidelines (WCAG) 2.1. The specialist will work closely with the Indiana Department of Health Office of Public Affairs to ensure that IDOH's public-facing materials are usable and accessible for all residents.

Key Responsibilities
• Review existing state health forms, documents, and web content to assess compliance with WCAG 2.1 Level AA standards.
• Work collaboratively with program areas to revise, rewrite, or redesign materials to meet accessibility requirements, including plain language, document structure, color contrast, and alternative text.
• Partner with web teams and agency program areas to ensure HTML content, PDFs, and interactive elements are accessible and properly remediated.
• Utilize project tracking and accessibility checker tools to monitor progress, identify risks, and ensure timely completion of deliverables.
• Provide guidance, training, and best practice recommendations to staff involved in content creation and publishing.
• Conduct quality assurance reviews to confirm accessibility corrections have been implemented accurately.
• Prepare documentation and reports summarizing compliance improvements, outstanding issues, and recommendations for long term accessibility practices.
• Stay current with accessibility standards, state requirements, and industry best practices.

Required Qualifications
• Strong understanding of accessible digital communication principles, including document tagging, semantic structure, and screen reader compatibility.
• Strong computer and skills, including Word, Adobe Acrobat and other platforms, as well as the ability to problem solve.
• Excellent writing and editing skills, with the ability to create clear and plain language content.
• Demonstrated ability to coordinate projects, manage multiple deadlines, and collaborate across teams.
• Strong attention to detail.

Preferred Qualifications
• Proficiency with common accessibility tools (for example, Adobe Acrobat accessibility features, WAVE, Axe, or similar).
• Experience working in government, public health, or regulated environments.
• Familiarity with content management systems and web publishing workflows.
• Experience evaluating and remediating content for WCAG 2.1 compliance. Accessibility certification (such as CPACC or WAS) is a plus.

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceExperience in technical writing, digital communications or web content.Required2YearsWCAG 2.1 Level AA compliance knowledge experienceRequired2YearsExperience with accessibility tools such as WAVE, Axe or similar.Required2YearsPrior experience with plain language content creationRequired2YearsStrong writing and editing skillsRequired0Prior experience with project tracking and progress monitoring.Desired0Content management systems (CMS) and web publishing workflowsNice to have0Experience in government, public health, or regulated environmentsNice to have0Accessibility certification (CPACC or WAS)Nice to have0
Questions

No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?Question2What is your candidate's email address?Question3Where does your candidate currently reside (City & State)?Question4If selected for engagement, your candidate's hourly ******* must be $28.89. The Provider Markup for this position is 25%. Do you agree to these requirements?Question5Position is hybrid, 3 days in office, 2 days remote. Does candidate accept this requirement?Question6Initial interview will be via Teams with 2nd interviews requiring in-person attendance. Does candidate accept this requirement?Question7Position is anticipated to be for a 6-month duration. Does candidate accept this requirement?