Sales Development Representative (United States)

Company Overview

We are a fast-growing startup revolutionizing the Observability and Site Reliability Engineering (SRE) space. Our platform empowers engineering teams to monitor, troubleshoot, and optimize complex systems with advanced logging, metrics, tracing, and AI-driven insights. We're on a mission to make reliability effortless for modern cloud-native environments. As an early-stage company, we offer a dynamic, collaborative culture where your contributions directly impact our growth and success.

Job Title: Sales Development Representative (SDR)

Location: Remote (US-based preferred)

Department: Sales

Type: Full-Time Job Summary

We're looking for ambitious Sales Development Representatives to fuel our sales pipeline by identifying and qualifying high-potential leads. In this entry-to-mid-level role, you'll focus on outbound prospecting, engaging with DevOps, SRE, and engineering leaders in mid-market and enterprise companies. If you're hungry to learn, excel at cold outreach, and want to kickstart your career in technical sales at a high-growth startup, this is your chance to contribute to our revenue engine from the ground up.

Key Responsibilities:

• Conduct high-volume outbound prospecting via email, phone, LinkedIn, and other channels to generate qualified leads in the tech, e-commerce, fintech, and SaaS sectors.
• Research target accounts using tools like LinkedIn Sales Navigator, ZoomInfo, or Apollo to identify key decision-makers and personalize outreach.
• Qualify inbound leads from marketing campaigns, webinars, and website inquiries based on criteria like ICP fit, pain points, and buying intent.
• Schedule discovery calls and demos for Account Executives by crafting compelling messages that highlight our observability platform's value in reducing downtime and improving system reliability.
• Maintain accurate records in CRM (e.g., Salesforce or HubSpot), tracking activities, pipeline progression, and lead status.
• Collaborate with marketing and sales teams to refine messaging, test new campaigns, and provide feedback on lead quality.
• Meet or exceed monthly quotas for meetings booked, opportunities created, and pipeline generated.
• Stay informed on observability trends (e.g., OpenTelemetry, Kubernetes monitoring) to engage prospects effectively.
• Participate in team huddles, training sessions, and occasional travel (up to 10%) for events like KubeCon or SREcon.

Required Qualifications:

• 1+ years of experience in sales development, inside sales, or a related role (entry-level candidates with strong internships or relevant experience encouraged).
• Proven ability to handle high-volume outreach with a track record of meeting activity-based metrics.
• Basic understanding of technical concepts in cloud computing, DevOps, or infrastructure (willingness to learn SRE principles is key).
• Excellent written and verbal communication skills, with a knack for building rapport quickly over email or phone.
• Proficiency in sales tools like CRM systems, email automation (e.g., Outreach), and prospecting platforms.
• Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent experience).
• High energy, resilience, and a growth mindset suited for a fast-paced startup environment.

Preferred Qualifications:

• Experience in B2B SaaS sales, especially in DevOps, monitoring, or observability tools (e.g., Datadog, New Relic).
• Familiarity with sales methodologies like MEDDIC or BANT for lead qualification.
• Existing network or interest in the tech ecosystem, including open-source communities.

Why You’ll Love It Here

• Direct Customer Impact – The solutions you will represent will power critical AI-driven operations for enterprises.
• Varied Challenges – help bring AI-driven solutions into real-world scenarios.
• High Growth & Visibility – Influence GT and customer outcomes.
• Fast-Paced, Collaborative Team – Join a passionate group of sellers who value speed, creativity, and impact.
• Unlimited PTO