Quality Engineer

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a Quality Engineer for our First Quality Retail Services facility located in Lewistown, PA.

This position will be responsible for quality-assurance support on assigned program(s) and/or areas to ensure that the product is designed, procured, and built in accordance with customer and industry quality requirements. To provide leadership for new systems development, implementation, procedures, and any related quality activity.

Primary responsibilities include:

• Supervises the activities, performance review and disciplinary actions of assigned staff.
• Understands and performs quality testing according to approved procedures.
• Regularly reviews quality data to identify opportunity for corrective & preventive action.
• Ensures that statistical methods are applied to testing, validation, sampling and inspection activities and quality investigations.
• Participates in and leads teams in quality system improvement, new product development, cost savings, and other quality initiatives.
• Coordinates the resolution of customer complaints/non-conformance issues.
• Acts as primary QA contact in supplier assessment and raw material qualification activities.
• Leads/Participates in internal and customer audits of the quality system.
• Oversees proper use and control of QA Department quality records.
• Devises or revises procedures related to the Quality Management System.
• Reports significant issues or developments identified during quality activities and provides recommended process improvements to management.
• Prepares and presents quality system information to team members.
• Performs laboratory tours and provides Quality System explanations to visitors.
• Observes all safety rules and uses the proper safety equipment at all times.
• Follows necessary GMP, and regulatory requirements.
• Performs other duties as necessary when directed to do so.
• ASQ Certification or equivalent training (CQA or CQT required; CQE preferred).
• Familiarity with formal Quality System (ISO 13485, 21 CFR Part 820, ISO 9001, GMP/QSR, etc.)
• Strong communication skills.
• Demonstrated team leadership ability.

The ideal candidate should possess the following:

• Bachelor’s degree in Engineering discipline and two or more years in quality or manufacturing engineering, (or) Bachelor’s degree in a scientific/technical field with five or more years of experience in quality or manufacturing engineering disciplines.
• Experience in statistics, procedure implementation, and quality auditing preferred.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (years' worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

For immediate consideration, please go to the Careers section at

to complete our online application.