Administrative Assistant - Part Time

Customer Service Coordinator – IdealeaseLooking for a long-term career in a high-demand industry with a great career path for growth? We are offering an opportunity for a Customer Service Coordinator to join our team.RWC International is a proven leader in the truck and bus service and repair industry. RWC is a family-owned company that cares, and we offer competitive wages, a flexible schedule, paid time off & holidays, and a 401k match.We're looking for an organized, customer-focused team member to serve as the first point of contact for our rental, lease, and contracted maintenance customers. This role is ideal for someone who enjoys administrative work, thrives on staying organized, and takes pride in providing excellent service.Part-time position, 7:30am–12:30pm preferred.Responsibilities:Greet and assist rental, lease, and contracted maintenance customers via phone, email, and in person, serving as a key point of contact for the officeAnswer incoming calls and route inquiries appropriatelyBook truck rental reservations for commercial customersAssist with processing shop repair ordersAssist with management of customer insurance documentationMaintain and file all paperwork, including DOT records, in proper chronological order to ensure ongoing fleet complianceAssist with scheduling maintenance appointments with customers for their fleet vehiclesConduct inbound/outbound inspections of trucksOther administrative duties as assignedQualifications:Neat, organized, and detail-oriented, especially with filing and recordkeepingExcellent verbal and written communication skillsSelf-motivated and professional demeanorStrong team player with a dedication to customer and service excellenceProficient with Microsoft Word, Excel, Outlook, and Google Apps (including Sheets)Able to learn and consistently follow DOT, maintenance, and administrative proceduresHigh school diploma or equivalent requiredValid driver's license requiredRWC Group is an Equal Opportunity Employer M/F/V/H. This posting is intended to provide a general overview of the position. A complete job description, including essential duties, and qualifications is available and will be provided to candidates during the selection process.