Commercial HVAC Service Technician

Commercial HVAC Service TechnicianUnder the guidance of the Service General Manager, the HVAC Service Technician plays a key role in delivering top-tier service to our customers by expertly installing, servicing, and starting up a wide range of HVAC systems. From first-time installations to diagnosing and repairing complex issues, you'll be the go-to problem solver our customers count on. This role is all about creating positive experiences — identifying problems, delivering smart solutions, and ensuring every job is completed to the highest standards for both the customer and the company. You'll work with industry-leading equipment, including VRF systems, rooftop units, packaged systems, and more.Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences.Core responsibilities include:Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.Vehicle & Equipment Readiness – Maintain a clean, organized, and well-stocked service vehicle. Ensure personal tools and equipment are kept in optimal working condition.Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs.Other Duties as Assigned – Contribute to the team and company by stepping in where needed.Some overnight travel may be required depending on jobsite location.Partial tool set provided by the company.All required PPE is supplied by Hobbs & Associates.Technicians receive a company-issued corporate credit card for job-related expenses.Extensive on-the-job training is provided at no cost to the employee, with opportunities to grow.Experience and Requirements:3–5 years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.EPA Universal Certification required; OEM-specific training or certifications preferred.Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.Strong communication and customer service skills with a professional, team-focused mindset.Valid driver's license with clean driving record; able to pass a background check and drug screening.Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.Willingness to participate in an on-call rotation for emergency service coverage.We offer a competitive and comprehensive benefits package, including:Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).Professional Development – Ongoing training opportunities and support for continuing education.Company Perks – Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.