Head of Revenue Operations

Who are we? RZR Global is an AI-driven company specializing in mobile advertising solutions designed to fuel revenue growth. We leverage AI to discover audiences in a privacy-first environment through trillions of contextual bidding signals and proprietary behavioral models. Our audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC. Role Overview The Head of Revenue Operations is the primary architect of the global commercial engine. As the organization targets a milestone of $xxxM in Gross Spend, this leader will transition the Go-to-Market (GTM) function from high-growth regional execution to a unified, enterprise-grade global system. This role sits at the critical intersection of Sales, Client Success, Product and Marketing, ensuring that every stage of the customer journey—from initial prospecting to long-term expansion— is optimized for speed, retention, and predictability. Reporting directly to the CRO, you will be the strategic lead for territory design, incentive modeling, and forecasting accuracy. Your mandate is to transform Revenue Operations from a reactive support function into a proactive growth driver by providing the infrastructure needed to capture significant global market share. You will be responsible for building the repeatable systems that allow regional leaders to focus on market strategy while you handle the operational "how". This role is not merely about managing tools; it is about building the revenue systems architecture that enables the organization to scale with industrial precision. You will move the company away from manual, individualized efforts toward a scalable commercial engine that supports a top-tier global vision. By unifying data and processes, you will create a single "Source of Truth" that informs executive decision‑making and drives global commercial excellence. Key Responsibilities Global Systems Design: Build and manage a global commercial operating system capable of supporting $xxxM+ in Gross Spend with predictable pacing across all regions. Forecasting Accuracy: Own the global "Source of Truth" for all revenue data, maintaining a strict Revenue Intelligence: Define and track core growth KPIs, including Net New Acquisition, Tier 1 Concentration, and Product Penetration across key segments like CTV. Stability Monitoring: Ensure Daily Revenue Run‑rate (DRR) stability remains above the $xxx baseline for all active accounts, implementing early‑warning systems to identify churn risk. GTM Enablement & Marketing ROI Strategic Marketing Partnership: Partner with the CMO to operationalize a regional marketing strategy that drives a xx ROI on monthly GTM investment. Demand Generation Alignment: Align marketing spend to priority segments to ensure high-quality lead flow and increased pipeline velocity. Advocacy Flywheel: Build the system to track and leverage customer references and case studies to accelerate Tier 1 deal cycles and drive market influence. Retention Framework: Operationalize the Revenue Retention Framework to stabilize churn and drive significant Share‑of‑Wallet (SOW) growth per quarter. Tech Stack & Process Optimization Stack Optimization: Audit and optimize the GTM tech stack (CRM, Jira, BI tools) to ensure high ROI and a xx% reduction in manual reporting and administrative overhead. Lifecycle Documentation: Document 100% of end-to-end customer lifecycles, eliminating friction in the transition from implementation to long-term account management. Launch Excellence: Standardize the campaign deployment protocol to achieve ≥xx% "First-Time-Right" accuracy and reduce internal cycle times to ≤x business days. Tiered Planning: Standardize a tiered account planning strategy to drive xx% SOW growth per quarter through automated tracking of Account Plans and QBRs. Systems for Scale A key component of this role is maximizing penetration within the current Product‑Market Fit (PMF) and creating a data‑driven feedback loop to expand it. The Head of RevOps provides the infrastructure to identify the "Voice of the Market," allowing the organization to expand into new categories and maximize Total Addressable Market (TAM). By building these repeatable systems, you ensure that the organization can scale globally without a corresponding increase in administrative burden, turning operational data into a strategic asset for further growth. Required Skills / Experience Leadership & Scale: 10+ years of senior leadership in Revenue Operations or GTM Strategy, with a proven track record of scaling a global commercial engine from $xxM to $xxxM. Domain Expertise: Expert in Performance Marketing, Attribution models, and the mobile ecosystem (iOS/Android). Technical Mastery: Deep expertise in CRM architecture (HubSpot/Salesforce), Jira, and BI platforms such as Tableau or Looker. Architect Mindset: A builder who views revenue as a system to be engineered, not just a set of tools to be maintained. Global Perspective: Experience managing global P&Ls and working across diverse regional markets (Americas, EMEA, APAC). Selling Points Full Ownership: You have the complete authority to design and implement the global revenue infrastructure from the ground up. Strategic Influence: Direct partnership with the CRO and CEO to shape the company’s long‑term commercial roadmap and global vision. Scale & Impact: RZR Global is a profitable, scaled business; you are building the foundation for a $xxxM+ future and a top‑5 global position. Business Justification Infrastructure for Growth: To double the business and scale globally, a centralized lead is required to build repeatable systems that transcend individual contributor efforts. Predictability & Risk Mitigation: Inconsistent forecasting creates risk for board-level commitments; this role stabilizes global projections to protect the revenue base. Operational Efficiency: Currently, regional leaders spend excessive time on tactical operations. This role offloads the "operational how" so they can focus on "market what". Revenue Retention: With high spend targets, identifying and mitigating churn risk through automated early‑warning systems is critical to protecting the revenue base. #J-18808-Ljbffr RZR Global Inc.