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Customer Service & Sales Coordinator

$25 - $30 per hour

BHIRED

Customer Service & Sales Coordinator | Lakewood, NJ • $25-$30/hr + Commission

About the Role A high-end retail store is looking for a polished, detail-oriented Customer Service & Sales Coordinator to be the voice - and vibe - of their brand. You'll be the first point of contact for a discerning clientele, delivering a white-glove experience across every channel. This role is equal parts organization and elegance, and the right person knows how to make every interaction feel effortless.

Key Responsibilities

Customer Communications
  • Manage all incoming phone calls with professionalism and warmth
  • Handle a high volume of WhatsApp messages for customer service and sales inquiries
  • Respond to orders and customer questions in a timely and polished manner
Client Experience
  • Deliver an elevated, personalized experience to high-net-worth individuals
  • Maintain a consistent, classy tone across all customer touchpoints
Operations & Organization
  • Stay on top of incoming orders and ensure accurate follow-through
  • Keep communications and workflows organized and detail-tight
Qualifications
  • Exceptionally organized with strong attention to detail
  • Polished communicator - written and verbal - who can match the energy of a luxury brand
  • Comfortable managing high volumes of WhatsApp and phone-based communication
  • Professional, composed, and client-focused demeanor

Hours: Monday-Thursday 9:30AM-5:30PM | Friday 9:30AM-1:00/2:00PM

Interested? Send your resume to: View email address on click.appcast.io
Vacancy posted 4 days ago
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