Account Supervisor

AMPORTS is a leading provider of port-based automotive and logistics services supporting customers across the United States. The Finance team supports accurate, timely financial processing and reporting at corporate and facility levels, enabling operational continuity and strong internal controls. Summary/Objective Responsible for ensuring smooth processes and the swift resolution of discrepancies and serves as the primary point of contact for OEMs. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Model, Kit, and BOM Management: Create and update models, kits, and BOM (Bill of Materials) within the system to ensure alignment with operational requirements and accuracy. Ensure all kits are priced according to customer contracts. Error Resolution: Collaborate with operations and IT teams to resolve system errors, focusing on ICL and OBT errors to reduce AR aging and ensure smooth operations. Revenue Audits: Conduct weekly audits of the Earned Revenue Report to ensure accuracy and compliance with financial standards. Distribute the audited reports to Office Accounting Managers (OAMs) for review and action. Billing Instructions: Generate and send monthly billing instructions to the AR team to ensure accurate and timely invoicing. Primary Contact for OEM: Act as the main contact for OEM regarding system and billing discrepancies. Work with internal teams and OEM contacts to address and resolve issues promptly and proactively. Manage and Oversee Account Coordinators: Supervisors will manage and oversee Account Coordinators, ensuring alignment with operational needs and company objectives. In some instances, Supervisors and Account Coordinators may be the same person, allowing for continuity and efficiency in operations. Competencies Strong understanding of Model, Kit, and BOM systems. Proficiency in error resolution and troubleshooting within cross-functional teams. Skilled in auditing, financial reporting, and billing processes. Strong collaboration and communication skills, with the ability to work effectively with internal and external partners. Detail-oriented with excellent problem-solving skills and the ability to manage multiple tasks efficiently. Supervisory Responsibility This position has direct reports. Work Environment Well-lighted, heated and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment or enclosed vehicle with adequate ventilation and protection from extreme weather conditions. Physical Demands Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items. Occasional lift to 25 pounds. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime. Travel Travel is not required for this position. Required Education And Experience Bachelor’s degree (B.A) in accounting, finance, or a business-related field. Advanced Excel skills (data analysis, pivot tables, macros, VLOOKUP, and complex formulas). Compensation This position has an annual salary of $55,000 to $60,000. Work Authorization/Security Clearance Must be able to obtain TWIC (Transportation Worker Identification Credential). Disclaimer + EEO Statement AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice. Preferred Bachelors or better Skills Preferred Problem Solving Customer Focus Decision Making Communication Analytical Thinking Behaviors Preferred Team Player: Works well as a member of a group Innovative: Consistently introduces new ideas and demonstrates original thinking Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Preferred Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Goal Completion: Inspired to perform well by the completion of tasks Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr