Phil Long Advertising Account Manager

Job Description

Job Description

PHIL LONG ADVERTISING ACCOUNT MANAGER

Department: Account Services

Reports To: Sr. Director of Account Services

Employment Type: Full-Time, Exempt

Job Summary:

AdPro is a premier full-service advertising agency serving a diverse portfolio of clients, including Phil Long Dealerships, Colorado's largest privately held automotive group representing 10 brands with over 20 locations across Colorado and Raton, New Mexico.

The Phil Long Advertising Account Manager leads the Phil Long Account Services team and oversees the successful execution of integrated marketing strategies across all Phil Long dealerships and corporate initiatives. This role provides leadership, operational oversight, and strategic guidance while ensuring exceptional client service, efficient workflows, and profitable account management. Working closely with dealership leadership and internal departments, this position is responsible for developing the team, strengthening client relationships, and driving operational excellence.

Key Responsibilities: Leadership

• Lead, coach, and develop the Phil Long Account Services team.
• Manage team workloads, priorities, hiring, onboarding, and performance.
• Lead team meetings and promote collaboration, accountability, and continuous improvement.
• Provide training on agency processes, compliance, workflows, and budget management.
• Foster a culture of accountability, consistency, and continuous process improvement across the Account Services team.

Client & Strategic Management

• Build trusted relationships with General Managers, dealership leadership, and executive stakeholders.
• Lead strategic client meetings and quarterly planning sessions.
• Anticipate client needs and proactively recommend marketing strategies that support business objectives.
• Work with the Senior Director of Account Services to resolve escalated client concerns quickly while maintaining exceptional client satisfaction.
• Communicate regularly with the Senior Director of Account Services regarding significant client developments and opportunities.
• Build strong partnerships with Creative, Media, Digital, Production, and Finance to execute integrated campaigns.
• Identify opportunities for growing agency services and increase revenue across Phil Long accounts.

Operations & Financial Management

• Oversee campaign execution to ensure projects are completed on time, within budget, and aligned with client objectives.
• Manage budgets, production tracking, co-op submissions, reporting, and campaign logistics.
• Partner with the Senior Director of Account Services and Controller on forecasting, contracts, and financial performance.
• Work with the Senior Director of Account Services to improve department processes and maintain operational consistency.

Qualifications:

• Bachelor's degree in Marketing, Advertising, Communications, Business, or related field preferred.
• 5+ years of advertising, marketing, or agency account management experience.
• Leadership or people management experience required.
• Automotive marketing experience preferred.
• Strong understanding of integrated marketing, budgeting, project management, and client relationship management.
• Excellent communication, presentation, leadership, and organizational skills.

Success Measures:

Success in this role is measured by:

• High client satisfaction and retention.
• Strong team performance and development.
• Successful execution of integrated marketing campaigns.
• Growth and profitability of Phil Long accounts.
• Efficient operations and cross-department collaboration.