Client Services Representative
$15 - $17 per hourNational Veterinary Association
Client Experience Coordinator
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
Why You'll Love It Here
- Well-Rounded Medicine: Wellness, diagnostics, surgery, and laser therapy
- Modern Equipment: Digital full body & dental radiographs, in-house diagnostics
- Supportive Team: Collaborative, family-like culture that values growth
- Positive Environment: Team building and open communication
- Make an Impact: Build relationships with clients and truly make a difference
What We're Looking For
- 1+ years of customer service, plus veterinary experience
- Strong professional skills and attention to detail
- Ability to stay calm and efficient in a fast-paced environment
- Positive, team-oriented mindset
- Passion for patient care and continued growth
Schedule
- Part-time
- Monday-Friday: 6:45am7:00pm
- Rotating Saturdays: 7:30am2:00pm
What We Offer
- Pay Range: $15$17/hour, based on experience
- Full Time benefits eligibility:
- Health, dental, and vision insurance
- Free mental health benefit options
- 401(k) with company match
- Competitive PTO plan + paid holiday
- Employee pet discount
If you're looking for a team where you can be supported, grow your skills, and enjoy coming to work each day we'd love to connect.
National Veterinary AssociationVacancy posted 3 days ago
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