Business Development Representative (Bilingual)

Business Development Representative

Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.

This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.

Bilingual Spanish proficiency is required.

Essential Duties and Responsibilities

• Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territory
• Generate new sales through proactive outreach, structured territory planning, and relationship cultivation
• Expand product market share by identifying and developing new referral sources
• Evaluate influencer needs and build productive, long-term partnerships that drive consistent lead generation
• Provide technical expertise and consultative support to government officials and referral partners
• Educate partners on product functionality, reporting platforms, and compliance features
• Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs
• Serve as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards
• Develop and execute competitive sales strategies tailored to local market dynamics
• Gather market intelligence to maintain Smart Start's competitive advantage
• Maintain proficiency in Smart Start products, CRM systems, and monitoring platforms
• Conduct consistent face-to-face meetings to strengthen referral pipelines and territory growth

Core Competencies

• Strong relationship-building and in-person engagement skills
• Competitive drive with high levels of initiative and accountability
• Excellent verbal, written, and presentation communication skills
• Ability to deliver clear, confident, and effective sales presentations
• Business and territory management acumen
• Strong problem-solving and decision-making capabilities
• Proficiency in sales communication tools (email, text, phone, social media, CRM)
• Strong organizational and time management skills
• Industry knowledge related to alcohol monitoring and ignition interlock programs

Qualifications

Required

• Bilingual in Spanish and English
• Proven experience in sales or business development
• Ability to work independently in a field-based environment
• Strong interpersonal and relationship-building skills
• Ability to demonstrate and utilize breath alcohol testing devices on a continual basis
• Valid driver's license and ability to operate a motor vehicle

Highly Preferred

• Experience in impaired driving, ignition interlock, or alcohol monitoring programs
• Associate or Bachelor's degree

Work Environment & Travel

• Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationships
• Overnight Travel: Approximately 40%, including occasional weekend travel for conferences and industry events

Technical Skills

• Above-average computer proficiency
• Experience with Microsoft Office Suite
• CRM and proprietary software system experience

Physical Demands & Work Environment

• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.