Practice Development Manager - Phoenix, AZ

Practice Development Manager - Phoenix, AZ

The Practice Development Manager (PDM) is a field-based, customer-facing role responsible for driving sales performance and supporting practice development across cataract ophthalmology clinics. This position combines strategic account management, clinical education, and business development to grow utilization of Bausch + Lomb Surgical products and technologies, including the eyeTelligence platform, premium IOLs, and osmolarity solutions.

Key Responsibilities:

• Achieve annual sales and revenue targets for assigned surgical devices, equipment, and disposables through strategic territory planning and execution.
• Prospect, onboard, and grow new business opportunities while maintaining and expanding relationships with existing customers.
• Deliver clinical education, staff training, and practice development support to enhance product utilization and optimize patient outcomes.
• Collaborate with Surgical Account Managers, Surgical Device Managers, and Regional Business Directors to identify and execute clinic selling opportunities.
• Conduct quarterly business reviews with premium accounts to assess performance and set future goals.
• Support post-sales integration and onboarding of technologies into clinical workflows.
• Prepare and present proposals, sales contracts, and performance reports using Salesforce and other sales enablement tools.
• Maintain detailed call logs, lead forecasts, and customer data in CRM systems.
• Participate in marketing events, trade shows, seminars, and webinars to promote Bausch + Lomb products and services.
• Communicate market insights, customer feedback, and competitive intelligence to internal stakeholders.
• Maintain deep knowledge of product portfolio, customer needs, and industry trends through ongoing training and engagement.

Qualifications:

• Bachelor's degree required, preferably in science, medical/clinical, business, or a related field.
• Minimum of 3 years of successful sales experience, preferably in ophthalmic or medical devices.
• Experience in clinical applications, technical support, or practice administration is highly valued.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Proven ability to manage multiple priorities, solve problems, and drive results in a fast-paced environment.
• Proficiency in Microsoft Office and sales enablement platforms such as Salesforce, Seismic, and Power BI.
• Highly motivated, organized, and accountable with demonstrated leadership qualities.
• Willingness to travel up to 60% of the time.

Comprehensive Benefits:

We recognize your physical, financial, and emotional wellbeing is a significant part of what allows you to be successful at work and at home. Our generous benefits package includes: Medical, Dental, and Vision Coverage Flexible Spending Account (FSA) Life Insurance 401(k) Savings Plan Employee Stock Purchase Plan Employee Assistance Plan (EAP) Parental Leave Program Free Bausch + Lomb Contact Lenses Group Legal Services Education Assistance Program Adoption Benefits