Veterinary Receptionist

Veterinary Receptionist

Levittown Animal Hospital is seeking a dedicated and client-focused full time or part time Veterinary Receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments.

No Experience? No Problem! We welcome individuals who are passionate about animal care and eager to learn. At Levittown Animal Hospital, we provide hands-on training for the right candidate, so you can grow your skills, gain experience, and become an essential part of our veterinary team.

We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided.

What to Expect

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance for full-time employees
• Paid time off for full-time employees
• 401(k) plan
• Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology
• Professional development opportunities
• Annual Uniform Allowance to help you feel comfortable and professional on the job.

Salary: $17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Full time and part time hours. This is a full time position. The hospital is open MondayThursday from 8:00 AM8:00 PM, Friday from 8:00 AM6:00 PM, and Saturday from 9:00 AM3:00 PM.

Responsibilities

• Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner
• Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information
• Perform client check-out, including payment processing, posting charges, and scheduling future appointments
• Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health
• Perform accurate data entry and maintain organized records in the practice management system following onboarding and training
• Communicate effectively with clinical staff to relay messages, flag urgent situations, and support efficient daily operations
• Maintain a clean, organized, and welcoming reception and waiting area

Qualifications

• Previous experience in a veterinary setting is a plus, but we're happy to train the right candidate who is eager to learn.
• Proven customer service skills with strong verbal and written communication, including active listening and conflict resolution
• Experience with appointment scheduling, multi-line phone systems, data entry, and payment processing or point-of-sale (POS)
• Strong organizational skills and attention to detail; ability to multitask effectively in a fast-paced environment
• Proficient in Microsoft Office; comfortable learning new software and workflows
• Reliable, punctual, and professional; ability to work independently and as part of a team
• Genuine affinity for animals and comfort working in a clinical setting

Experience in a veterinary clinic, animal care facility, or medical office; familiarity with veterinary or medical terminology; or PIMS software experience (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet) is considered a strong asset.

About Levittown Animal Hospital

Levittown Animal Hospital has been a trusted part of the Long Island community since 1965. We are a full-service veterinary clinic, providing comprehensive care from preventive wellness to advanced diagnostics, surgery, and complementary therapies.

Our team, led by experienced veterinarians including Co-Medical Directors Dr. Sue Fischman and Dr. Olivia Drutjons, brings a deep commitment to clinical excellence, compassion, and client education.

We operate in a modern, state-of-the-art facility that's earned multiple Best of Long Island honors, and we leverage cutting-edge technology to deliver high-quality veterinary care. At Levittown, pets are familyand we're dedicated to helping them live their healthiest, happiest lives.