Director, Customer Success & Lifecycle Strategy
$146k - $215kEaton
Eaton's Industrial Controls Division seeks a seasoned Customer Success Manager to lead the customer success organization, align sales, product, engineering, and service teams, and drive a lifecycle‑based approach. The role focuses on reducing friction and enhancing customer outcomes across the lifecycle. The role is Remote within the Continental United States with an annual salary range of $146,000–$215,000 and eligibility for a variable incentive program. Travel up to 25% may apply. #J-18808-Ljbffr Eaton
$146k - $215k
...undergoing a significant transformation, and customer success plays a critical role in improving... ...deliver value throughout the customer lifecycle. This evolution requires building a more... ...the division’s customer success strategy, priorities, and roadmap. Lead the Division...SuggestedH1bLocal areaRemote workVisa sponsorship$130k - $200k
Cleveland, OhioCustomer Success - Customer Success Managers /Full-Time /On... ...their digital marketing strategies and understand how their brand... ...marketing goals.As a Director leading our OmniChannel Customer... ...through key phases of the SEO lifecycle, including implementation,...SuggestedFull timeWork at office$150k - $270k
...and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical... ...action across the customer lifecycle. Your Key Responsibilities Own account... ...realized; support renewal and expansion strategy through technical insight. Serve as...SuggestedSummer holidayLocal areaFlexible hours$93.1k - $172.9k
Job DescriptionAs a Customer Success Manager focused on direct tax, you will translate complex tax rules and changing regulations into practical... ...success, deliver educational activities throughout their lifecycle, and track progress toward business outcomesDevelop and...SuggestedFull timeLocal areaRemote workFlexible hours- You Are:You are a customer-focused, relationship-driven professional who is passionate about... ..., mitigate risk, and drive customer success. A collaborative team player, you work effectively... ...mitigate risk, and execute retention strategies. Identify expansion opportunities and...SuggestedFull timeLive inWork at officeLocal area
- ...seeking a seasoned leader to architect and operationalize its global Customer Intelligence and VoC program. You will build an enterprise-wide... ...AI-enabled insights to inform growth, experience, and product strategy. You will influence senior leadership, establish standards, and...
$80k - $90k
...data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns... .... About the Role Our Customer Success organization is the heart and soul of BrightEdge... ...launch all the way through the customer lifecycle. You evangelize the value of a well-...$61.62k - $107.88k
Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer Success Supervisor - Signature - Willoughby, OH role... ...guide customers to resources for additional value. Develop strategies for upselling / cross-selling opportunities to drive account...Permanent employmentWork experience placementFlexible hours- A leading logistics company is seeking a Customer Success Supervisor to focus on customer satisfaction and retention. The role involves managing... ..., engaging customers to prevent churn, and developing strategies for growth. Candidates with 0-4 years of relevant experience...Permanent employmentFull time
$61.62k - $107.88k
Customer Success Supervisor - Signature - Willoughby, OH Join to apply for the Customer Success Supervisor - Signature - Willoughby, OH role... ...guide customers to resources for additional value. Develop strategies for upselling/cross‑selling opportunities to drive account...Permanent employmentWork experience placementFlexible hours- ...know we have something special. Behind our customers - amazing companies that help feed the... ...us! Job Description The Customer Success Manager, Cybersecurity manages a portfolio... ...Recurring Revenue Target and growth strategy associated to all cybersecurity contracts...Contract workWork experience placementRemote workVisa sponsorshipWork visaFlexible hours
$120k - $170k
Cleveland, OhioCustomer Success - Customer Success Managers /HybridShape the future of Search.About... ..., and measure their digital marketing strategies and understand how their brand is... ...customers through key phases of the SEO lifecycle, including implementation, adoption,...Work at office- ...Thomson Reuters is seeking a Customer Success Manager focused on direct tax to translate complex tax rules and evolving regulations into... ...Professional Services to expand value throughout the client lifecycle. The role emphasizes customer journey leadership, health...Remote work
$135k - $149k
...Software and Product Innovation practice, bringing together customer success management and product innovation to strengthen relationships... ...on client interaction, service excellence, and response strategies that support retention and growthWhat You Must Have- At least...Full timeWork experience placementH1b$109.9k - $125.4k
...Overview Dealer Success Manager - Cleveland, OH Dealer Success... ...a Strategic Consultant and Customer-Centric Partner to our auto... ...and execute cohesive market strategies and achieve unified sales goals... ...customer adoption and retention lifecycle, which includes: Driving...Full timePart timeLocal area$90k - $130k
Cleveland, OhioCustomer Success - Customer Success Managers /Full-Time /On-siteShape the future... ...customers through key phases of the SEO lifecycle: implementation, adoption, and ongoing... ...: Join key calls, review account strategies, and ensure customers achieve measurable...Full time- ...with AI-driven insights to help customers plan, optimize, and measure their digital marketing strategies and understand how their... ...Cleveland office. Our Customer Success organization is the heart and... ...throughout the customer lifecycle. This role is a great entry point...Work at office
$87.5k
...Customer Success Manager II **Location:** Hybrid — Beachwood, Ohio **Schedule:** In-office Tuesday–Thursday; remote Monday and Friday **Employment Type:** Full-time **Compensation** - Base Salary: $87,500 - On-Target Earnings (OTE): $109,500 **Position Overview...Full timeContract workSummer workWork at officeRemote workMonday to Friday- ...with AI-driven insights to help customers plan, optimize, and measure their digital marketing strategies and understand how their... ...Cleveland office. Our Customer Success organization is the heart and... ...key phases of the SEO lifecycle, including implementation, adoption...Work at office
$105k - $125k
...universal prosperity with our Customers, Company, Team Members, &... ...delivering long-term business success. Travel throughout the... ...commercial agreements, pricing strategies, operating expectations, and... ...connectivity Customer and partner lifecycle management Bachelor’s...- ...inflection point and build the customer success function that turns our... ...assigned account throughout the lifecycle Conduct structured... ...in up-sell and cross-sell strategies Work with Support and Engineering... ...Senior AM, Team Lead, or Director of Customer Success as the...Contract workRemote work
- ...Customer Success Manager Remote (Central Time) | SaaS | Field Service Technology Help Home Service Businesses Scale Smarter At Sera Systems, we're transforming the way HVAC, plumbing, and electrical companies operate. Our AI-powered platform helps service businesses...For contractorsRemote work
- ...Client Success Manager This position is fully remote. Applicants need to reside in one of the following states: CT, FL, GA, IL, KS, MI... ...business value of the solution in order to retain them as long-term customers. Key Responsibilities Act as the single point of accountability...Remote work
- ...lead growth across the hardware channel. This role offers remote work within the United States and ownership of national account strategies, relationships with broker wholesalers, and multi-location account development. You will drive distribution, expand market share,...Remote work
- A leading logistics company based in Cleveland is seeking a Customer Success Supervisor to drive customer satisfaction and retention. The role involves managing a portfolio of accounts, proactively addressing customer needs, and providing strategic guidance for account...
$100k
...ll own the Cleveland metro. You'll visit skilled nursing facilities across the metro, build relationships with Administrators and Directors of Nursing, and set up alignment calls with Dr. Morris and our Director of Revenue Operations. You don't need a clinical background...Full timePart time$65k - $70k
...challenges and cultivating new and expanded customer relationships. This role focuses on... ...Knowledge, Skills & AbilitiesDemonstrated success in building influence through... ...assess customer environments and create strategies to expand Ricoh's core services across the...Work at officeRemote workWorldwideFlexible hoursNight shift$100k - $175k
...client advisory services, and overseeing all aspects of account lifecycle management—from pre-renewal through stewardship. The position... .... Manage the full marketing and renewal process including strategy, submissions, negotiations, and presentation development. Deliver...Permanent employmentFull timeWork at officeNight shift$165k - $242k
...'ll Do Build and Operationalize Eaton’s global Customer Intelligence and Voice of Customer (VoC) strategy, leveraging AI to transform customer and market insights... ...and market opportunity choices. Define program success metrics and drive adoption of customer...Local area$138.1k - $157.7k
As a Dealer Success Manager People Leader with Capital One Auto, you’ll have an amazing opportunity to train, coach, motivate, share winning... ...is essential to delivering exceptional service to our Dealer customers. We are excited to be growing our team to build the next...Full timeTemporary workPart timeLocal area
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