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Director, Customer Intelligence & VoC Strategy

Eaton

Eaton is seeking a seasoned leader to architect and operationalize its global Customer Intelligence and VoC program. You will build an enterprise-wide data and governance framework, coordinate cross-functional teams, and deliver AI-enabled insights to inform growth, experience, and product strategy. You will influence senior leadership, establish standards, and guide a multi-year roadmap to embed customer intelligence across marketing, product, sales, and operations.

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Vacancy posted 4 days ago
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