Adult Protective Services (APS) Specialist (Abuse Investigator)

Job Description

Job Description

ABOUT USFounded in 1945, Lane Council of Governments (LCOG) is one of the oldest councils of governments. Overseen by a Board of Directors, we strive to enhance public services in Lane County and beyond. This collaborative journey includes partnerships with local governments and special districts in the fields of GIS Planning, Personnel Management, Transportation, and Senior and Disability Services. Located in the heart of Eugene, we are home to a thriving university, diverse nightlife, and access to ample recreational opportunities, from the sea to the mountains.LCOG is committed to a work environment that values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent services to all members of our community. As part of our commitment to diversity, LCOG continues to be an affirmative action/equal opportunity employer.We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. POSITION SUMMARYDIVISION: Senior & Disability ServicesSUPERVISOR: Unit Manager / Adult Protective ServicesUNION REPRESENTATION: SEIUPOSITION PURPOSE: The Adult Protective Service Specialist (APSS) makes a difference in our community by protecting older adults and adults with disabilities from abuse, neglect, and exploitation. The APSS works with a team of dedicated professionals to investigate abuse allegations, create thorough reports, and coordinate with community organizations as needed to stabilize urgent situations and improve the quality of life of older adults and adults with disabilities. The APSS relies on their expertise in conducting investigations and knowledge of community resources while using a compassionate approach to positively affect people's lives.QUALIFICATIONSMinimumHigh school diploma or GED or Any combination of education and experience that provides the occupant with the skills, knowledge, and ability required to perform the job.Bachelor's degree in social work or related fieldThree years progressively responsible experience working in human service programs.Basic computer skills and comprehension.Valid driver's license.Must pass a background check.Preferred QualificationsExperience working with older adults and people with disabilities.Experience with adult protective services.Medical knowledge, such as certification as an RN.Professional CompetenciesATTENTION TO DETAILS: Ability to accurately complete detailed work in a fast-paced environment.DECISION MAKING: Ability to make decisions and elicit pertinent information in interviewing situations while allowing dignity and respect.COMMUNICATION: Excellent written and oral communication skills.PROBLEM SOLVING: Ability to think creatively and respond to a changing environment.EFFECTIVE ORGANIZATION SKILLS: Organizes and maintains work environment.TIME MANAGEMENT: Uses time effectively.COLLABORATION: Must work well in collaborative teams within LCOG and with external partnersADAPTABILITY: Must be adaptive and work well within a range of team and leadership frameworks.RESPECTFUL WORKPLACE: Commitment to working effectively with people from diverse backgrounds, in support of an inclusive and respectful environment.