Comptroller - CAPPS HR/PY Human Resources Analyst for Agency Services

Comptroller - CAPPS HR/PY Human Resources Analyst for Agency Services

Organization: Comptroller Of Public Accounts

Primary Location: Texas-Austin

Work Locations: Lyndon B Johnson Building (304-00001) 111 E 17th Street Austin 78774

Job: Computer and Mathematical

Employee Status: Regular

Schedule: Full-time

Standard Hours Per Week: 40.00

Travel: Yes, 5 % of the Time

State Job Code: 0256

Salary Admin Plan: B

Grade: 25

Salary (Pay Basis): 7,583.33-8,083.33 (Monthly)

Number of Openings: 2

Overtime Status: Exempt

Are you ready to grow and make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you! Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptroller's Office. We take pride in the work we do serving as State's accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas' chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government. Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

About The Division: Fiscal Management facilitates the flow of financial resources to achieve the goals of the state in support of the Comptroller's role as the state's chief accountant. Work Hours: Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hours may change based on business need.

Minimum Qualifications Education: Graduation from an accredited college or university with a bachelor's degree. Experience: Three years of experience with system processing/support or systems analysis work in any one or combination of the following: human resources, time and labor, position management, payroll, performance management, learning management, talent acquisition management and employee/manager self-service systems. One Year of experience working with CAPPS (Centralized Accounting & Payroll/Personnel System) or Peoplesoft FSCM version 9.2 or higher.

Preferred Qualifications Education: Graduation from an accredited college or university with a bachelor's degree in Business, Public Administration, Communications, Computer Science, Computer Information Systems, or Management Information Systems. Experience: Developing requirements, analyzing, designing, developing, testing and implementing components of the Comptroller's statewide financial systems (Centralized Accounting and Payroll/Personnel System, Human Resource Information System, Standardized Payroll/Personnel Reporting System, Uniform Statewide Payroll/Personnel System, Texas Identification Number System, and Uniform Statewide Accounting System). Experience working with Texas state government processes, policies, and procedures, including but not limited to: Expertise as a CAPPS functional core user or super user in HR, Benefits, and Position Control. Familiarity with benefits reconciliation, and data interfacing to external systems including ERS and TRS. Strong working knowledge of personnel actions and related reason codes. Experience using the Standardized Payroll/Personnel Reporting System (SPRS). Knowledge of DOL rules pertaining to FMLA, Parental Leave and Military Caregiver Leave. Experience running ad hoc HR processes. Analysis and processing of HR, Benefits, or Position Control reports. Understanding of retroactive transactions and activities requiring a Letter of Authorization (LOA). One year of experience as a CAPPS Level 1 support staff working with PeopleSoft Human Resource/Payroll or Financials modules, version 9.2 or higher. Experience creating training curricula, conducting training classes, and evaluating training classes or programs. Experience participating in large projects

In this role you will: Initial/Expedited System Support: Provides CAPPS HR/PY production support by primarily supporting the Human Resources, Benefits, and Position Control modules. Duties may include, but are not limited to: Performs configuration-based changes after direct interaction with designated agency personnel and in accordance with established processes, workflows, and best practices. Works with system SMEs to define integrations and data sharing needs. Rapidly screens, assigns, and/or works incoming requests, including data changes and information requests. Assists in validating test results to ensure proper error resolutions. Oversees and/or conducts training of staff prior to the implementation of technical and/or computer systems and offers advice and guidance during the implementation process. Assists with system upgrades, releases, and disaster recovery activities and serves as Emergency Relocation Group (ERG) Primary Telework participant. Provides training assistance and User Acceptance Testing support for designated agency personnel. Communicates complex concepts both verbally and in writing. Performs other related tasks and responsibilities as required or assigned in response to business need. All production support is expected to account for the system interdependencies with other functionality, modules, legacy systems, reporting needs, and overall data integrity. Customer Service: Provides all customer-facing responsibilities in support of the CAPPS production instance for both Central and Hub agencies. Customer Service duties include, but are not limited to: Provides Service Desk coverage by responding to CAPPS Support Requests on the Help Line, the shared email account, and the Service Request ticketing system. Responds to written inquiries expeditiously and professionally. Assesses and properly escalates Service Requests. Maintains service requests with current information and an accurate status. No service request is closed without a documented and tested resolution. System Support: Provides advanced analysis of the CAPPS production system for both Central and Hub instances. Production support duties include, but are not limited to: Evaluates business needs, analyzes processes and creates justifications for changes and process improvements. Identifies problems and proposes innovative solutions. Coordinates and/or tests and diagnoses systems to ensure critical requirements are met. Coordinates and/or plans, designs, develops, implements, supports, and maintains information technology security measures to safeguard departmental information. Maintains all associated documentation. Performs related work as assigned.

Maximize Your Earnings! At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start.

Important Note to the Candidate: Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

MILITARY PREFERENCE To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.