Manager Manufacturing Quality

Manager, Manufacturing Quality - Aurora, CO

At PMI, we have chosen to do something incredible. We are transforming our business and building our future on smoke-free products, which can improve the lives of a billion smokers worldwide.

With huge change comes huge opportunity. So, wherever you join us, you will enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in different directions.

We are seeking a highly skilled Manufacturing Quality Manager. In this role, you will Lead, motivate, and coach the manufacturing quality team to continuously support production by providing on-floor quality support to ensure optimal and cost-effective quality assurance and contribute to the achievement of product quality and production volume targets up to the release of finished goods to the market.

Your day to day:

Ensure Compliance and Safety :

• Guarantee adherence to PMI and legal standards, policies, and environmental, Health, Safety, and Sustainability guidelines. Foster a proactive, safety-first culture using preventive and predictive approaches in line with our Integrated Operating System

Production Support

• Guarantee the required on-floor Quality Support for Reduced-Risk Products to meet and sustain the Philip Morris International (PMI) quality standards. Affirm the self-inspection process through an effective and efficient sampling plan, statistical process control (SPC), and/or digital quality control (Zoom QC).

• Ensure that quality practices/requirements are shared and deployed on the floor by transferring knowledge and training to stakeholders on new processes, requirements, methods, or guidelines.

Non-Conformities Management

• Provide full support in case of non-conformities, both for product and process. Provide guidance and coordinate Quality team members when needed during investigations, risk assessment, and root cause analysis, leveraging Integrated Operating System problem-solving tools.

• Ensure that product and material's non-conformities are investigated in a timely manner and products/materials blocked when required. Ensure that product non-conformity and related Non-Conformity/Corrective Action & Preventive Action (NC-CAPA) processes are managed in order to ensure that quality improvement opportunities are identified and prioritized and action plans implemented.

• Approve/reject all non-conformities and action plans raised to her/his level.

Quality Management System (QMS) Support

• Participate in the creation and review of procedures, work instructions and other required Quality Documents. Provide the related support and training in accordance with the training management system.

Continuous Improvement

• Provide timely feedback and recommendations for corrective actions to ensure the achievement of performance objectives, support continuous improvement, and implement best practices.

• Propose, define and implement quality improvement programs to ensure products and processes meet Quality requirements along manufacturing lines leveraging on Integrated Operating System tools, in order to achieve a leading position on quality and to propose cost savings.

• Perform regular control on the Quality Loss on Good Destroyed (LOGD)'s cost regarding semi- finished goods, finished goods and incoming materials by timely screening blocked stock, taking prompt decision and booking the cost accordingly.

• Supports to resolve critical consumer complaints, with a focus on consumer satisfaction and assessment of impact or correction of Swedish Match North America processes.

Develop & Motivate your Team

• Manage and develop a motivated and skilled team to ensure performance levels, professional development and achievement of objectives, in respect of PMI leadership model.

• Create an environment in which each member of the team is motivated to express their own talent and potential.

• Develop and drive the execution of a Qualification matrix and training path for each role.

• Facilitates successful team behavior within Quality Systems and across functional areas. Manages relationships externally and internally. Builds cross-functional and cross-departmental support, fostering overall effectiveness.

Who are we looking for:

• College/University master's degree in chemistry, biological sciences, Physical sciences, Engineering or equivalent skills through demonstrated experience.
• 5+ years' experience in quality engineering in tobacco, food, pharmaceutical or similar FMCG industry.
• Knowledge of manufacturing process and applicable QMS. Knowledge on Quality tools, root cause analysis, analytical skills and strong ability to transform statistical data into information and influence others. Capability to learn fast and teaching skills. Knowledge of International standards (ISO, GMP, GCP, ICH, GLP, etc), IT skills (MS Office). Experience on FDA inspection would be considered as an additional asset.

Annual Base Salary: $132,000 - $165,000

What We Offer:

We offer employees a competitive base salary and the potential to receive a discretionary annual bonus.

Employees (and their families) also have the option to enroll in our company's medical, dental, and vision plans. The company offers flexible spending accounts for health care, dependent care, and savings accounts for those who enroll in a high-deductible health plan (HDHP). Employees are auto enrolled in our company's 401(k)/Deferred Profit Sharing (DPS) Plan, which provides for both annual 5% employer matching and annual employer contributions.

As a new hire, you will enjoy paid vacation time, paid sick time, 12 paid company holidays, and 3 paid floating holidays. We also provide our employees with paid parental leave, paid family and medical leave, paid bereavement leave, paid sick and safe time, paid public emergency leave, paid time off for jury duty, and paid time off for certain activities relating to their status as a victim of domestic violence, sexual assault, stalking, or crime. The company offers unpaid National Guard and reserve leave, unpaid civil air patrol leave, unpaid qualified volunteer leave, and unpaid time off for employees engaging in certain activities relating to criminal proceedings.

The company also provides basic life insurance, accidental death & dismemberment (AD&D) insurance, and short-term and long-term disability insurance to employees at no cost. Employees have the option to purchase supplemental life and AD&D coverage for themselves, spouse, and dependent children.

• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment, and explore.

• Be part of an inclusive, diverse culture where each team member's contribution is valued; collaborate with some of the world's best professionals and feel like you belong.

• Pursue your ambitions and develop your skills with a global business - our size and scale provide endless opportunities for growth.

• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit and #PMIUS #LI-JT1