New England Area Administrative and Communications Lead

New England Area Administrative And Communications Lead

The New England Area Administrative and Communications Lead serves as a key operational, administrative, and communications resource supporting the New England Area office and leadership team. This role is responsible for overseeing daily administrative operations, enhancing workplace efficiency, and driving employee engagement and internal communication initiatives. Working closely with leadership and administrative staff, the position supports a collaborative, high-performing, and well-connected office environment while ensuring seamless operational support across the New England Area.

Key responsibilities include:

• Leading and overseeing day-to-day Boston office administrative operations, ensuring efficient workflows, consistent processes, and operational excellence across the Area.
• Developing, implementing, and maintaining administrative policies, procedures, and best practices to support organizational effectiveness.
• Supervising and mentoring administrative support staff while coordinating with office administrators across multiple locations.
• Partnering with New England Area leadership to provide executive-level administrative support, assist with personnel administration.
• Supporting the Human Resource Representatives with recruiting and onboarding efforts by coordinating for interviews, processing resumes, scheduling candidate meetings, and maintaining personnel and HR-related records.
• Coordinating workspace planning, workstation assignments, office moves, and employee transitions in partnership with Human Resource Representatives, Information Technology and Facilities teams.
• Ensuring reception and front-office operations are effectively supported, including arranging backup coverage as well as executing temporary administrative assistance when necessary.
• Managing office communications, meeting logistics, scheduling, SharePoint administration, and preparation of presentations, reports, and meeting materials.
• Coordinating internal meetings, leadership events, company gatherings, employee engagement activities, and community outreach initiatives.
• Participating in New England Area leadership meetings and contributing to initiatives that strengthen office culture, collaboration, employee engagement, and operational performance.

Preferred qualifications include:

• Associates degree
• Previous professional experience in the Engineering, Architecture, or Construction industry as an office administrator/manager
• Comfortable handling confidential information
• Experience developing internal processes and electronic filing systems
• Preference given to local candidates

Required qualifications include:

• High school diploma or equivalent
• A minimum of 10 years related experience
• Excellent written and verbal communication skills
• Solid interpersonal skills
• Strong time management skills and ability to prioritize
• Exceptional attention to detail and organization
• Strong problem-solving skills and analytical abilities
• Ability to adapt to changing situations in a professional manner
• High proficiency in Microsoft Word, Outlook, PowerPoint, Excel, Adobe, SharePoint
• An attitude and commitment to being an active participant of our employee-owned culture is a must