Assistant Manager

HB: 01576 Kissimmee, FL (Kissimmee Sedona) R301US Hibbett Retail, Inc. Hourly: $18.00 - $18.00 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager Summary The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in our store, upholds policies, procedures and standards listed in the visual manual, and is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control and is trained in Store Manager responsibilities. Essential Duties and Responsibilities Assist the Store Manager in controlling the assets of Hibbett I City Gear. Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling. Assume responsibility for the entire store in the absence of the Store Manager. Assist in overall personnel recruiting, training, and evaluation. Provide knowledge and guidance to employees and customers in all departments when necessary. Monitor inventory, sales statistics, and expenses to ensure profitability in all departments. Direct staff to ensure each department’s responsibilities and standards are completed. Keep the Store Manager informed about inventory movement and customer trends. Ensure quality customer service is maintained. Perform general administrative duties as needed and acquire training for Store Manager responsibilities. Provide extraordinary customer service, including assisting customers as they enter the store and during peak periods. Promote and sell services and merchandise provided by Hibbett I City Gear. Practice and uphold all company policies, procedures, and standards as listed in various manuals and company memos. Protect company assets and financial information by ensuring accurate internal controls and reporting potential fraud risks. Supervisory Responsibilities Supervise employees in the absence of the Store Manager. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Interview, train, plan, assign, direct work, and resolve problems with employees. Qualifications Experience working in a retail environment, preferably in footwear and athletic apparel. 1‑3 years of customer service experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Ability to assist in managing a team and keep up with overall goals and profits. Self‑starter with initiative to take on important tasks without being asked. Strong attention to detail and ability to handle multiple tasks simultaneously with precision. Team‑player passionate about outstanding customer service and selling merchandise. #J-18808-Ljbffr R301US Hibbett Retail, Inc.