Internal Communications Manager

Internal Communications Manager

The Internal Communications Manager is responsible for developing and delivering engaging, visually compelling internal communications that support organizational clarity, alignment, and employee engagement. This role combines strategic communication planning with strong creative design capabilities to produce clear, consistent, and accessible messaging across multiple platforms.

This position partners with leadership, Human Resources, and cross-functional teams to translate business priorities and initiatives into effective internal communications. The role is also responsible for maintaining and enhancing communication tools and platforms, including SharePoint, to ensure content is organized, user-friendly, and aligned with the organization's brand and communication standards.

The Internal Communications Manager plays a key role in strengthening organizational culture by improving information flow, supporting employee engagement initiatives, and enhancing the overall employee experience through thoughtful communication and design.

Responsibilities

• Develop and deliver internal communications that enhance employee awareness, alignment, and engagement
• Design and produce branded communication materials, including newsletters, presentations, infographics, announcements, and campaign assets
• Manage and maintain internal communication platforms, including SharePoint, ensuring content is current, organized, and user-friendly
• Translate complex or technical information into clear, concise, and visually engaging content for diverse audiences
• Partner with leadership, Human Resources, and cross-functional teams to support organizational initiatives and communication needs
• Plan and execute communication strategies to support company-wide campaigns, events, and culture initiatives
• Ensure consistency in messaging, tone, and visual identity across all internal communications
• Identify opportunities to improve communication effectiveness, accessibility, and overall employee experience
• Monitor engagement and feedback to continuously enhance communication strategies and approaches
• Contribute to the development of a strong organizational narrative that supports transparency and culture

What Success Looks Like

• Internal communications are clear, consistent, and effectively aligned with organizational priorities
• Employees demonstrate increased awareness and understanding of company initiatives, updates, and goals
• Communication materials are visually engaging, professionally designed, and aligned with established brand standards
• SharePoint and other communication platforms are well-organized, up-to-date, and widely utilized as trusted information sources
• Communication strategies and campaigns drive measurable improvements in employee engagement and participation
• Leaders and stakeholders receive timely, high-quality communication support that enhances clarity and alignment across teams
• Messaging across the organization reflects a cohesive voice and reinforces company culture and values
• Opportunities for improving communication effectiveness and employee experience are proactively identified and implemented
• The internal communications function is recognized as a reliable and strategic partner within the organization

Requirements

Education & Experience

• Bachelor's degree in Communications, Marketing, Graphic Design, or a related field, or equivalent experience
• 4+ years of experience in internal communications, corporate communications, or a related role
• Experience supporting employee engagement or culture initiatives within a corporate environment

Skills & Competencies

• Strong visual design skills with demonstrated experience in layout, branding, and digital storytelling
• Advanced proficiency in Canva and experience creating high-quality digital communication assets
• Experience managing SharePoint or similar internal communication platforms
• Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences
• Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
• High attention to detail and commitment to quality and consistency
• Ability to work independently and demonstrate initiative, creativity, and problem-solving skills
• Strong interpersonal skills and the ability to collaborate effectively across teams and levels of the organization
• Proficiency with Microsoft Office applications (e.g., PowerPoint, Word, Teams)

Physical Requirements

The physical requirements can vary, but generally, they may include:

• Lifting: Occasional lifting of up to 15 pounds (e.g., materials, office supplies, or event items)
• Mobility: Ability to move within an office environment, including walking between workspaces and attending meetings
• Working Conditions: Primarily office-based or remote work setting with minimal exposure to adverse environmental conditions; occasional support of company events may require setup or movement within event spaces
• Personal Protective Gear: Not typically required under normal working conditions
• Extended Sitting or Standing: Prolonged periods of sitting while working at a computer; occasional standing during meetings or events
• Manual Dexterity: Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other standard office equipment; ability to create digital content and manage communication platforms
• Driving: May require occasional local travel to attend meetings, events, or company functions; valid driver's license may be required depending on business needs

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.

What We Offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!