Stewarding Supervisor

Stewarding Supervisor

Join our dynamic Stewarding Team! We're looking for an energetic leader who is passionate about maintaining high standards and supporting team success. In this role, you will effectively supervise Stewards during each shift, foster a positive and productive work environment, and ensure all team members are thoroughly trained to follow established safety procedures and standards. If you enjoy leading by example and making a difference every day, we want to hear from you!

What does a Stewarding Supervisor do?

• Effectively supervises Stewards on shift.
• Ensures that all equipment is properly sanitized and stored correctly when not in use.
• Continually demonstrates thorough knowledge of all aspects of safety to include machine use, MSDS, and chemical usage.
• Ensures that all Stewards are trained to adhere to specific safety standards.
• Continually assigns duties for the Stewards to ensure maximum productivity.
• Monitors business flow to develop efficient training, break and shift schedules and tracks and records LOAs, vacation time, Eos, call-outs and special requests.
• Maintains a thorough knowledge of all kitchen inventory and tracks supplies and food items to ensure appropriate quantity and quality of product.
• Always inventories and orders all materials needed to properly serve the guests in the daily operations of all food outlets and banquets in conjunction with the outlet Manager.
• Maintains knowledge of F&B Operation's internal functions, controls and software updates and takes the initiative to convey pertinent information to employees regarding policy changes.
• Always accepts direction from Executive Steward in regards to special projects and completion of special work assignments.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience:

• High School diploma or GED equivalent, college degree or some level of secondary education preferred.
• A minimum of 1 year experience in a supervisory capacity.
• A minimum of 3 years experience as a steward.
• The ability to organize/prioritize and complete multiple tasks simultaneously.
• To make decisions in a stressful environment and accommodate a flexible work schedule; ability to accommodate a flexible work schedule to include nights, holidays and weekends.
• Mathematical ability; budgets, payroll, etc.
• Written communication skills; standard forms, data entry and documentation.
• The ability to read; budgets, standard forms, performance reviews, schedules and daily paperwork.
• The ability to speak and understand the English language; must continuously communicate with a degree of professionalism and accuracy.
• Working knowledge of Microsoft Office; Word and Excel and Lotus.
• The ability to operate a dish machine and floor cleaners; work under extreme temperatures; 0-110 degrees.
• To be able to lift up to 35 lbs.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits:

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!