Veterans Case Manager

Job SummaryThe Case Manager participates in outreach activities to identify and enroll SSVF-eligible veterans in case management services, ensuring timely access to safe, permanent housing and essential supportive services. The position utilizes a Housing First Model to develop and implement Housing Stability Plans that promote household stability and self-sufficiency.Key ResponsibilitiesConduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days, documenting all activities and eventsEnsure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessnessMediate, advocate, and leverage support for eligible veterans, referring them to healthcare navigation, legal, employment, financial, and other services as neededIdentify and connect veterans to community resources for overall well-being, including emergency housing needsMaintain accurate records of all resources provided, including temporary financial assistance, and manage client files safely while preserving confidentialityRepresent Baker Ripley and the Veteran Services team professionally in internal and external meetings and eventsCollaborate with other agencies to provide a comprehensive case management processPerform other duties as assignedEducationBachelor’s degree preferred; high school diploma or GED requiredExperience2+ years of case management experience; 1–3 years minimum; 2+ years social services experience preferredSkillsProficiency in Excel, clear and accurate correspondence/reporting, ability to work in a professional, client-focused environmentLicenses/CertificationsValid driver’s license; experience working with veterans or in similar outreach roles is a plusKSAsAbility to develop Excel spreadsheets using formulasAbility to write clear and accurate correspondence and reportsAbility to effectively present information and respond to questions both orally and in writing in a manner that is understandable to othersAbility to calculate figures and amountsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formExcellent interpersonal skills and successful experience working in teams #J-18808-Ljbffr BAKERRIPLEY