Inside Sales Specialist

Inside Sales Specialist

Boston, Massachusetts, United States

About the Job Inside Sales Specialist

Your primary goal will be to ensure all budget quotations and value propositions are sent in a timely fashion and to take an active role in the sales team to meet its targets while maintaining strong customer relationships.

Key Responsibilities:

• Sales Process Execution: Understand all existing sales processes and successful actions to ensure all budget quotations and value propositions are sent in a timely fashion, and actively support sales managers to exceed their sales quotas consistently
• Prepare and deliver budget quotations and value propositions to clients
• Assure existing accounts are maintained and identify up-sell opportunities
• Collaboration and Cross-functional Alignment: Collaborate with other groups within the Division, including Production, QA/QC, and Support to ensure seamless coordination and alignment of sales efforts. Foster a culture of collaboration and teamwork
• Cultivate and maintain strong client relationships through regular communication, follow-ups, and exceptional customer service
• Support the sales manager and territory managers when traveling to trade shows, conferences, and client meetings
• Track leads, opportunities, and sales activities, and provide regular reports to the sales manager
• Work to understand unique client needs and challenges, and effectively communicate how the products division can provide tailored systems and solutions
• Developed awareness of industry trends and competitor offerings and communicated key insights back to the management team
• Maximize efficiency and Productivity: Identify bottlenecks, implement process improvements, and leverage technology to improve sales results
• Opportunity Management and Reporting: Ensure the sales team is correctly using all tracking and reporting tools
• Help Identify and target potential clients in the US and abroad

Qualifications and Skills:

• Bachelors degree in business, sales, marketing, geotechnical sciences, or a related field (or equivalent experience).
• Minimum of 3 years in previous inside sales position
• Proven track record of success in inside sales specialist roles, preferably in the geotechnical, civil engineering, construction material testing technology, or environmental sectors
• Strong knowledge of sales principles, strategies, and techniques
• Exceptional communication and customer-centric interpersonal skills
• Self-motivated, positive attitude with a strong commitment to customer service
• Analytical mindset with the ability to interpret sales data and generate insights
• Results-oriented with a focus on achieving and exceeding targets
• Ability to adapt to a fast-paced and changing business environment
• Experience with CRM and ERP systems (knowledge of SAP is a plus)
• Proficiency in Salesforce software and sales productivity tools
• Proficiency in using MS Office packages (Excel, Word, PowerPoint, and others), Google Sheets, or equivalent
• Demonstrated ability to improve the sales process

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