Inside Sales Representative

Inside Sales Representative

Location: Burlington, MA

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission. Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting-edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.

We are looking for an Inside Sales Representative to join our Industrial Measurements sales team at Vaisala Inc. located in Burlington, MA. You will join a growing team whose focus is to provide solutions to customers in a variety of industries and applications. This is a hybrid position.

Why join us? You will play a critical role in a collaborative environment supporting customers in a variety of high-tech industries. Vaisala is a premium manufacturer of sensing technology that our customers use to drive industry and the planet forward. Vaisala offers excellent work/life balance while maintaining a culture of developing its employees to grow professionally. We treasure face-to-face collaboration with our colleagues, but hybrid work and flexibility are the new norm for us. This role will start full time in person during the training period but will transition to hybrid from there.

What's your role? You will be part of our Industrial Instruments sales team, made up of technical sales professionals. Together with the team, you will have an excellent opportunity to support inbound sales activity and provide solutions to a variety of customer needs. In this role you will be working in close co-operation with outside sales managers, product management, and marketing to drive revenue growth and gain industry expertise. You will report to Kevin Walsh, Head of Inside Sales. Responsibilities include:

• Supporting internal/external technical questions, and recommending solutions for a diverse set of applications via live video meetings, phone, email, and chat.
• Provide technical expertise and product recommendations related to relative humidity, carbon dioxide, dew point, hydrogen peroxide, and barometric pressure measurements.
• Develop an understanding of customer industries and applications to identify strategic clients for outside sales.
• Travel as needed with outside sales team to support presentations, trade show activities, and customer needs.
• Input customer data and daily activity utilizing CRM tools.

What will you bring? Bachelor's degree in engineering, technical or other relevant discipline preferred 2 or more years of technical sales or related industry experience (ie. HVAC, environmental monitoring systems, instrumentation) Excellent communication, negotiation, interpersonal, analytical, and problem-solving skills Strong time management and organization skills, ability to prioritize tasks Customer focus with the ability to communicate service features and benefits Ability to learn market, product, and application knowledge Ability to interpret technical documentation Act with integrity, aligned with Vaisala values Proficiency in CRM software (Salesforce, SAP preferred) and Microsoft Office Suite, basic knowledge of core business processes Ability to fluently communicate in English with additional language skills being a plus

ANTICIPATED SALARY RANGE: $70,000-85,000 base compensation annually, with an annual sales bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below.

What we offer: Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.