SAP Order Entry Specialist

SAP Order Entry Specialist

Join our Raymond team as an SAP Order Entry Specialist!

The Role

We're seeking a passionate and dedicated SAP Order Entry Specialist who brings energy and expertise to the table. In this role, you'll be responsible for delivering results and leading major strategic sourcing initiatives that are critical to current and future business needs. You will collaborate with a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here.

What You'll Be Doing

• Manage the full cycle of customer orders, from processing and verification through shipment and fulfillment.
• Serve as the go-to resource for order-related inquiries, providing timely updates and resolutions - working closely with Service and Support Centers and National Accounts
• Collaborate with sales, supply chain, and logistics teams to ensure customer expectations are consistently met.
• Identify and implement process improvements to enhance accuracy, efficiency, and customer satisfaction.
• Order Entry System Maintenance
• Assisting in SAP Implementation

What We're Looking For

• Associate's Degree in Business/Sales or two year's of related work experience
• Excellent customer service skills
• Exceptional level of accuracy and attention to detail
• Proficiency in Microsoft Office products
• Ability to multi-task and coordinate multiple projects with competing priorities
• Strong organizational skills and effective time management

What Sets You Apart

• Experience with SAP
• Experience with MRP
• Experience working with enterprise order management or ERP systems.
• Proven ability to adapt in a fast-paced, high-volume environment.
• Strong problem-solving mindset with the ability to make decisions independently.
• A customer-centric approach with a drive for continuous improvement.

Where and When You'll Work

• This is an in-person role located at our Kirkwood, NY office—ideal for those who thrive in a hands-on, team-oriented environment.

What Your Total Compensation & Benefits Package Will Look Like

Salary - $62,500 - $70,000 per year. Compensation depends on the selected candidate's education and experience.

Relocation: This position may qualify for relocation based on selected candidates' location.

• Competitive Salary
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Best in class work culture!

Together Let's Innovate. Build. Grow.

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.