Business Development Manager

Overview The Business Development Manager is a key position within the Aware Recovery Care model. You are responsible for being the primary point of contact for all healthcare and psychiatric partners in your territory. You would ensure all client referrals are handled and fielded correctly, whether that client is placed with us, or we refer out to a community partner. You would promote the Aware model at in-services, lunch and learns, and conventions. Responsibilities Communicate a thorough understanding of ARC’s philosophy of treatment, program specifics, admissions process and criteria to medical market providers and hospitals. Conduct face-to-face sales calls, phone and email outreach to potential referral sources. Strengthen existing relationships with referral resources and cultivate new ones through networking, cold calling and other outreach methods. Develop streamlined processes for receiving referrals from medical sector sources. Attend professional conferences, seminars, and networking events to promote Aware Recovery Care and connect with potential referents. Inform industry professionals and consumers about Aware’s services, curriculum, and medical/clinical staff qualifications. Onboard and train new-hire medical market outreach representatives. Verify current health insurance coverage, benefits and eligibility through the electronic verification system. Ensure compliance with applicable state and federal regulations (Release of Information, Grievance and Appeals procedures, etc.). Operate and utilize CRM (Salesforce) and EHR software. Track contacts, clients, providers, institutions, their hierarchies, and referrals in Salesforce. Understand MAT advantages, disadvantages, side-effects, signs/symptoms of overdose, and management of withdrawal symptoms. Aware of resources for specialized providers, comorbidities, dual diagnosis, and other levels of care (as needed). Maintain contact with clients and families throughout the treatment process as needed. Support business operations and attend weekly marketing meetings. Travel as needed (50% - 75% travel with mileage reimbursement) and attend some night/weekend events. Perform miscellaneous job-related duties as assigned. Position Highlights Must actively reside in Connecticut. Must be comfortable with 50% - 75% travel (with mileage reimbursement). Bachelor's degree in Business, Marketing, Management, Finance, Psychology, or related field preferred. Minimum of 3 years' experience in Addiction Treatment or Mental Health field preferred. Familiarity with electronic health records, electronic phone systems, customer relationship management software, and Microsoft Office systems (Outlook, Excel, OneDrive) is preferred. Experience using Salesforce is highly preferred. Salary range is $75k - $90k annually contingent on experience and education. Benefits Highlights Coverage: Health, vision and dental through Cigna, FSA, HSA with employer match, STD, LTD, life insurance, EAP, and more. Balance: Competitive accrued Paid Time Off (PTO), 10 paid holidays, 2 paid floating holidays, and 7 days of sick time. Development: Certification/continuing education eligibility, leadership development, and 1 paid day off per year for personal/professional development. Retirement: 401(k) retirement plan with Voya. Culture: Great Place to Work certified, dedication to diversity, equity and inclusion, and a growing working environment. In order to be eligible for our full benefits package you must be employed full time at a minimum of 32 hours per week. Aware Recovery Care is an equal opportunity employer NO PHONE CALLS, PLEASE Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr