Field Service & Site Execution Manager

Job Description

Job Description

About Steele Solutions Inc.

Steele Solutions Inc. is the nation’s leading designer and manufacturer of steel work platforms and mezzanines supporting automation and material handling systems across the U.S. Through our new and rapidly growing Automation Division (SSI Automation), we deliver intelligent, turnkey controls and automation solutions that reduce risk, accelerate deployment, and drive reliable performance.

About the Role

The Field Service & Site Execution Manager is a hybrid leadership and individual-contributor role responsible for leading SSI’s field service execution and on-site electrical/controls installation oversight for automation projects. This role manages SSI field technicians and directs third-party installation partners at customer sites to ensure work is executed safely, to specification, on schedule, and with strong quality discipline. This individual serves as SSI’s on-site execution leader for electrical and controls scope during installation, qualification, turnover, troubleshooting, and early operational support. The role requires strong technical depth in industrial controls and electrical systems, combined with practical field leadership, subcontractor coordination, customer-facing communication, and disciplined documentation. This is a player-coach role. In addition to leading field execution, the Field Service & Site Execution Manager is expected to contribute directly in the field during critical activities, issue resolution, startup support, installation troubleshooting, quality checks, and customer escalation situations.*TRAVEL: 60-80% / Variable, dependent on site location

Key Responsibilities Site Execution Leadership

• Lead all on-site electrical and controls installation activities
• Coordinate daily work across SSI teams, subcontractors, and trades
• Drive installation readiness, planning, and issue resolution
• Ensure execution aligns with drawings, schedule, and site requirements

• Direct third-party electrical installation partners
• Validate scope understanding, sequencing, and quality expectations
• Monitor productivity, staffing, and schedule adherence
• Address performance issues quickly and enforce standards

• Lead SSI field service technicians and specialists
• Set expectations for troubleshooting, documentation, and customer interaction
• Support onboarding, coaching, and performance feedback
• Develop standard work and repeatable field processes

• Provide hands-on support for critical activities including:
  • Electrical & controls troubleshooting
  • Panel inspections and quality checks
  • I/O checkout and system validation
  • Startup and commissioning support
• Step into high-risk issues requiring technical leadership

• Own field quality standards and documentation
• Ensure accurate redlines, as-builts, and quality records
• Lead installation verification and system readiness checks
• Drive punch list completion and project closeout

• Act as primary on-site contact for customers, GCs, and trades
• Communicate progress, risks, and recovery plans
• Participate in site meetings and coordination efforts
• Build trust through clear communication and technical credibility

• Enforce safe work practices, PPE, LOTO, and site rules
• Ensure compliance with customer and GC safety requirements
• Support EHS plans and escalate any unsafe conditions immediately

• Support labor planning, subcontractor alignment, and site readiness
• Review constructability and identify potential risks early
• Provide field input to improve installation efficiency and reduce rework

Required Qualifications

• 7+ years of experience in industrial automation, electrical installation, controls field execution, commissioning, or field service in complex industrial environments.

• 3+ years of experience leading field teams, subcontractors, or site execution activities.

• Strong experience reading and applying:

1. electrical schematics
2. panel drawings
3. device layouts
4. network drawings
5. installation packages

• Strong field knowledge of industrial controls and electrical systems, including PLC-based automation environments.

• Ability to manage subcontractors and hold standards for safety, quality, schedule, and documentation.

• Ability to troubleshoot field execution issues logically and drive practical solutions under schedule pressure.

• Strong written and verbal communication skills with customers, field teams, and internal stakeholders.

• Willingness and ability to travel extensively to project sites.

TRAVEL: 60-80% / Variable, dependent on site location

Why Will You Love Working Here?

• A collaborative culture.

• Opportunities to make a real impact as we grow.

• Competitive pay, great benefits, and a great team.

• Celebrations, volunteer days, and moments that make work more than just “work”!

Steele Solutions offers an opportunity to grow your career while contributing to the development of innovative automation solutions in a collaborative engineering environment.

Are You Ready to Join the SSi Team?