Human Resources Manager - Home Care

Hybrid / Remote - Required to be within 5-6 hours of Richmond VA About Care Advantage At Care Advantage, Inc. , we provide personalized, one-on-one care that improves quality of life for individuals across homes, hospitals, and healthcare facilities. Our organization is built on a commitment to clinical excellence, operational efficiency, and compassionate service . Our I.C.A.R.E. Values Define Everything We Do Integrity – We act with honesty and do what's right—even when it's difficult Compassion – We lead with empathy, understanding, and a people-first mindset Accountability – We own our actions and deliver results Respect – We honor every individual and foster inclusive environments Excellence – We continuously raise the standard in care and performance These values aren't just words—they guide our leadership decisions, employee experience, and patient outcomes. Position Overview The Human Resources Manager serves as a strategic and operational leader , partnering closely with leadership and field teams to drive organizational effectiveness. This role goes beyond traditional HR—you'll act as a trusted advisor , balancing employee advocacy with business needs while ensuring compliance, optimizing HR systems, and strengthening workforce engagement. Key Responsibilities Employee Relations & Workforce Engagement Serve as the primary escalation point for employee relations issues across assigned regions Conduct complex workplace investigations (harassment, policy violations, performance concerns) with objectivity and confidentiality Provide coaching to managers on performance management, disciplinary action, and employee development Lead root-cause analysis for turnover trends and implement targeted retention strategies Facilitate stay interviews, exit interviews , and employee feedback initiatives Promote a positive employee experience aligned with I.C.A.R.E. values Compliance, Risk Management & Audits Ensure adherence to federal, state, and local employment laws (FLSA, EEOC, I-9, etc.) Conduct routine and audit-ready personnel file reviews to ensure compliance Oversee I-9 verification and audit processes , ensuring accuracy and timeliness Review and assess background checks for employment eligibility decisions Maintain and update: Employee handbook HR policies and procedures Job descriptions Lead and support regulatory reporting and audit preparation HR Systems, Data & Process Optimization Act as the HRIS expert (ADP preferred) supporting system optimization and troubleshooting Maintain data integrity , ensuring accuracy across employee records and reporting Analyze key HR metrics (turnover, retention, compliance trends) to guide decisions Identify opportunities to: Automate manual processes Improve workflow efficiency Standardize HR operations across regions Maintain centralized documentation (SOPs, templates, HR forms) Strategic HR & Business Partnership Partner with leadership teams to align HR strategy with business goals Provide insights and recommendations on: Workforce planning Organizational structure Talent management Support growth initiatives , including M&A integration activities Act as a change agent , helping leaders manage organizational changes smoothly Required Qualifications 5+ years of progressive experience in HR (HRBP, Generalist, or Employee Relations) Strong background in: Employee relations Workplace investigations Compliance and audits Advanced knowledge of employment laws and HR best practices Hands‑on experience with HRIS systems (ADP strongly preferred) Bachelor's degree in Human Resources, Business Administration, or related field Preferred Qualifications SHRM-CP or PHR certification Experience supporting multi‑site or healthcare environments Exposure to M&A or organizational change management Strong analytical and reporting experience Competencies for Success Strong interpersonal and influencing skills across all levels Ability to handle sensitive and confidential information with discretion Strategic thinker with the ability to execute tactically High attention to detail and ability to manage multiple priorities Alignment with I.C.A.R.E. values in daily interactions and decision‑making Remote Work Expectations High-speed, reliable internet for video conferencing and system access Quiet, distraction‑free workspace ensuring confidentiality Ability to remain highly responsive and collaborative in a remote environment Travel Requirements Occasional travel to regional offices based on business needs Why Join Care Advantage? Work for a mission‑driven healthcare organization making real impact Be part of a culture rooted in Integrity, Compassion, Accountability, Respect, and Excellence Opportunity to influence people strategy at a growing organization Meaningful work that directly affects employee experience and patient care Location: 23220, 23221, 23222, 23223, 23224, 23225, 23226, 23227, 23228, 23229, 23230, 23231, 23233, 23234, 23235, 23236, 23173, 23114, 23112, 23113, 23832, 23836 #J-18808-Ljbffr careadvantagecorporaterecruiting