Customer Service Specialist
$24 per hourLHH
Bilingual Customer Service Specialist
LHH has partnered with a dynamic and growing financial services company dedicated to providing top-notch services to their clients. As the company continues to expand, they are seeking a talented individual to join their team as a Customer Service Specialist. The ideal candidate will have strong communication, reliable, strong work ethic and eager to learn and grow within the company. If you are interested in joining a tight knit team and starting a career in financial services, please apply today!
Responsibilities:
- Provide exceptional customer service to clients
- Handle inquiries, resolve issues, and provide support via phone, email, and chat
- Assist clients with account inquiries, transactions, and financial product information
- Discuss and clearly explain to clients their 401k options and how to allocate their funds
- Collaborate closely with team members to ensure timely and accurate resolution of client inquiries
- Maintain detailed records of customer interactions and transactions
Qualifications:
- Bilingual in Spanish required
- Previous experience in a call center or customer service
- Previous experience in the financial services or similar industry preferred
- Proficiency in Microsoft Office and Salesforce or CRM software
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and strong problem-solving abilities
Compensation:
- $24.00/hour starting pay
- Contract-To-Hire
- Opportunities for professional growth, pay increases and advancement within the company
- Collaborative and supportive team environment
Schedule:
- Monday-Friday; 7am-4pm or 8am-5pm
- Office is located in La Mesa, CA
- Potential to work a hybrid schedule after training is completed
If you are a motivated individual with a passion for customer service please apply today!
Vacancy posted 3 days ago
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