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Head of Customer Success & Onboarding — Scale & Impact

Sauce

A leading restaurant technology firm in New York is seeking a Head of Customer Success & Onboarding to enhance customer journeys and onboard clients effectively. You will manage high-stakes accounts while improving processes across the customer success team. The ideal candidate has over 3 years of experience in B2B SaaS onboarding, particularly within the restaurant industry, and strong leadership skills. This role offers a competitive compensation package with equity options and flexible work arrangements. #J-18808-Ljbffr Sauce

Vacancy posted 1 day ago
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