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Head of Customer Success - Scale & Delight (Equity)

$130k - $170k

black.ai

black.ai in New York is seeking a Head of Customer Success to define and scale its customer success function. This role involves leading a world-class customer experience strategy, driving retention and growth across SMB to Enterprise segments. The ideal candidate will have proven leadership experience in customer success, exceptional data-driven decision-making skills, and the ability to work collaboratively with various teams. This full-time role offers a competitive salary of $130K - $170K plus equity options. #J-18808-Ljbffr black.ai

Vacancy posted 2 days ago
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