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Senior Service Desk Technician - IT Support Lead

GTI Fabrication

GTI Fabrication is seeking a Service Desk Technician II to provide advanced technical support for GTI employees and lead local technology initiatives across facilities. You will resolve Tier I and II issues, monitor SLAs, and mentor junior technicians while collaborating with Systems Administrators and Infrastructure teams. This role requires independent operation, strong customer service, and hands-on support for Windows, Microsoft 365, VPN, printers, and business applications, with involvement #J-18808-Ljbffr

Vacancy posted 11 hours ago
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