Senior Sales Operations Analyst

Overview Location: remote in North America (EST and CST) About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Highlights OTE: $130,000 - $145,000 Location: remote in North America (EST and CST) Stock options About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. About The Role We are looking for a Senior Revenue Operations Analyst to join our Revenue Operations Team here at FundraiseUp. As a senior analyst you'll analyze data, spot trends, and lead initiatives to boost both customer success and business results. You'll work closely with cross-functional teams including Success, Product, Finance and Leadership to turn insights into action. Key Responsibilities Analyze customer and prospect behavior, product usage, and retention data to drive company strategy Create and maintain dashboards and reports that track key success metrics Collaborate with Finance to build models and forecasts that inform strategic decisions Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction Plan, manage, and deploy customer and/or prospect territories Effectively communicate data-driven findings and strategic recommendations to key stakeholders Design and implement process improvements to drive scalability Skills And Qualifications 6+ years of experience in RevOps, Sales Ops or Finance, ideally in a start-up SaaS environment Excel/Google Sheets expert Demonstrated ability with SQL and Tableau An effective communicator who can transform complex data into clear, actionable insights Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT) and customer success platforms like Gainsight, Catalyst, or ChurnZero Able to thrive in a dynamic environment with evolving priorities A self-motivated individual with natural curiosity and initiative Experience with rev-share or pass-through modeling a huge plus Benefits Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. FSA Spending Account. Remote or Hybrid work. Our teams are spread globally. 15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days. 401(k) plan with company match. 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. Paid parental leave (12/6 weeks). Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. #J-18808-Ljbffr