Accounts Receivable Specialist

Overview DECA Dental Group is a Dallas-based, clinician founded and clinician-led, dental service organization that has been delivering high-quality, affordable dental care to patients since 2008. DECA is actively expanding its footprint coast to coast under the brand Ideal Dental. The company is guided by its vision to be the premier provider of all dental services under one roof while being the first choice for dentists and staff seeking a partner for growth, innovation, and learning. To learn more, please visit decadental.com and myidealdental.com. What do we offer? Medical insurance Discounted dental benefits for the employee, their spouse, and dependent children Vision Long-term disability Short-term disability Life insurance Accident coverage Paid holidays Paid Time Off (PTO) CPR recertification 401K Employee scholarship program Employee discount programthrough benefits hub We invest heavily in our team members withCOMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly definedLONG-TERM CAREER PATH. We believe inWORK/LIFE BALANCEandLEAVING THE OFFICE ON TIME. WithPAID TRAININGyou are set up for success in the office. You will join a network of supportive teammates who keep your career goals at the forefront. If you enjoy having fun in the office while working hard, Ideal Dental is the perfect fit for you! Responsibilities Following up on dental billing and accounts receivable for all payer types Processing dental insurance EOBs, appeals, denials, and following up with denial resolutions appropriately Collecting and reviewing all patient insurance information needed to complete the billing, collections, appeal, and/or cash processes Effectively utilizing various means for collections, including but not limited to phone, fax, mail, and online methods Providing exceptional customer service to internal and external customers while resolving any requests in a timely and accurate manner and escalating complaints accordingly Performing other duties as required to support the Billing department. Qualifications Demonstrate excellent decision making, analytical, and problem-solving skills Must be extremely detailed oriented and organized Ability to effectively and professionally communicate verbally and in writing with all levels of the organization Ability to work independently and in a team setting Must have exceptional time management and customer service skills High school diploma or equivalent Minimum of 1 year of dentistry experience with knowledge of electronic billing (Eaglesoft preferred) Previous experience in dental is required #J-18808-Ljbffr