Commercial Relationship Manager IV

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function Responsible for profitable business development and monitoring the quality of the bank's largest existing portfolio of companies with annual gross sales of at least $50MM and generally less than $500MM within a specific geographic area. Ability to develop trusted advisory relationships with senior executives (e.g., CEO, CFO, COO) of the companies. Capable of leading and coordinating with One Bank partners to create and implement a relationship strategy for very large, complex assigned clients and prospects. This position requires a strong understanding of credit, commercial products and financial statement analysis in order to offer beneficial banking solutions (e.g., loans, treasury management, capital markets) based on clients' and prospects' needs. The role is expected to solicit participation in public debt issuance for clients and may specialize in a specific industry such as Health Care. Also expected to participate in community activities. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accounts for always doing the right thing for customers and colleagues, ensuring that behaviors drive a positive customer experience. While operating within the bank's risk appetite, the role achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties And Responsibilities Business Development Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources. Effectively grow long‑term profitable "lead left" relationships. Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high‑value prospective relationships. Attend community and/or specific industry forums, conferences and/or meetings to broaden relationship networks, referral sources, and continually deepen knowledge of trends, practices, services and the competitive landscape. Portfolio Management Work with One Bank partners (Treasury Management, Capital Markets, and Wealth Management) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect. Responsible for planning and conducting relationship strategy review meetings with internal Fifth Third Business Partners and the client's trusted advisors (e.g., attorney, accountants). Ensure that customer relationships are managed to maximize the opportunity for the bank while taking into account risk and customer needs. Client Experience Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met. Lead and coordinate all client‑facing activities, including credit support, treasury management and capital markets. Utilize the bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Reinforce use of CRM for assigned partners to monitor pre‑call and post‑call activities. Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance the client experience. Credit Excellence Analyze the financial information provided to determine the questions to ask to decide on the credit request that should be pursued. Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (e.g., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans). Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk and priced accordingly. Supervisory Responsibilities No formal supervisory responsibilities. Expected to provide guidance to Commercial RM I & II. Minimum Knowledge, Skills And Abilities Required Bachelor's or Master's in Business (e.g., Business Administration, Finance, Accounting) or equivalent work experience preferred. Minimum of 10 years Commercial Banking experience. 9 years of relationship account management experience preferred. Formalized commercial credit training or equivalent credit experience required. Underwriting experience preferred. Proven track record of partnership with investment bankers to provide strategic and capital market advice. Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles. Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options. Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions. Exhibits strong presentation skills in both large and small group settings. Proven ability to communicate with impact. Understands the audience and adjusts communication as appropriate for the audience; captures and holds the audience's attention. Proven track record of identifying and understanding business issues, problems, and opportunities and the ability to create relevant options to achieve desired outcomes. Proven track record of exploring options for a prospective client or existing buyer prior to advocating for a solution. Influences client decision regarding strategy and product solutions—engages in joint business planning with internal partners and buyers. Determines tasks and resources and project requirements by breaking them down and defining roles and responsibilities. Scans the internal and external environment to identify relationships to initiate or improve to achieve business goals and fulfill client needs. Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face‑to‑face negotiations. Proven ability to work in a team‑based sales environment. Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred. Regional / local travel. Commercial Relationship Manager IV Total Base Pay Range: 121,900.00 - 262,100.00 USD Annual. Our extensive benefits programs are designed to support the individual needs of employees and their families, encompassing physical, financial, emotional and social well‑being. LOCATION: Los Angeles, California 90017. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third Bank